Our team of experienced and passionate hospice, palliative and home health leaders is committed to enhancing the quality, compliance, and financial viability of your organization. Our consulting team believes hospice, palliative and home health agency problems are rarely about people, but more often result from a lack of process and accountability. We have the tools and knowledge that your organization needs to move the needle. We also subscribe to the belief that strategic planning and forward thinking are essential components to ensure the viability of your company.
Positioning Hospice, Palliative and Home Care Agencies to Achieve Success
Helping your organization develop strategies, strengthen service delivery, grow market share, improve financial results and enhance clinical outcomes.
Supporting Hospice and Home Care Agencies Nationwide
YOUR COMPLETE HOSPICE & HOME CARE RESOURCE
START UP HOSPICE, HOME HEALTH AND PALLIATIVE PROGRAMS
Making the decision to open a new program or to acquire an existing program requires strong data driven insight. The Hospice Support Specialists team has the skill and the products to ensure that your decision-making process is based on facts not just on anecdote. Many markets are hampered by special barriers while others remain great opportunities. Before you open your doors, you will want to be diligent in your long-term viability assessment and in the development of your program materials, hiring of the right staff, and strategic planning. We are equipped to make your home-based program dream a reality. Connect with a Hospice Support Specialists start up expert and begin the journey to opening your new program today.
We’re Not Your Typical Health Care Consulting Company
The Hospice Support Specialists team is made up of real leaders who have sat in your seat. Our consultants have done your job, they have walked in your shoes, and they know what you are going through. Problems are rarely the result of people – clearly defined policies, processes and methods are the foundational blocks upon which strong programs are built. Let us help set the cornerstone so your program will not only survive but thrive in this rapidly changing environment.
What makes us different is that we believe that the only way to achieve success is to partner with your team to deliver change – our processes and products are built with flexibility in mind. We roll up our sleeves and get in the trenches with you to ensure that your team can be successful. It isn’t enough to simply deliver some tools and then walk away – the hardest part is getting the change to stick.
Our clinical products were developed by compliance experts, Registered Nurses, Social Workers and other interdisciplinary teammates to ensure their effectiveness. Our consultants have hands-on experience and are passionate about growing your organization while ensuring the highest level of compliance.
We’re Not Your Typical Health Care Consulting Company
Fractional and Contracted Management and Oversight Services
Hospice Support Specialists leaders are experienced in all aspects of program operations oversight and clinical services. If your organization needs interim leadership while you are seeking “the right” person, or to cover a time lapse in leadership, let our team help fill the gap.
If you are new to the business, or an owner/investor who does not have industry expertise, Hospice Support Specialists offers global or specialty oversight for your home care and/or hospice agency, whether you have one location or multiple locations.
WHY AGENCIES CHOOSE US
See what our clients have to say:
Anda Durso, MBA, LNHA
Executive Director - Masonic Village
“Our hospice business has employed the services of Jen Kiehl-Miller of Hospice Support Specialists for the past year. Jen has worked with our clinical team to revise policies and procedures and prepare for the annual accreditation inspection. The clinical team found Jen’s guidance to be invaluable and resulted in an excellent inspection with only one minor tag. Jen is patient, knowledgeable and efficient. Our hospice team is more confident and stronger clinically because of her support.”
Rick Shelton
Administrator - Baptist Health
Baptist Health Home Health Network has been providing hospice for over thirty years. But we wanted a way to serve persons with serious, chronic illnesses who want to continue curative treatment and therapy- but who are not at the point of end-of-life care. We turned to Jen Kiehl for help. She crafted a Needs Assessment, pointing out the pros and cons of opening a community palliative care practice.
Angus Patterson
Executive Director - Lifesong Hospice
Hospice Support Specialists have been extremely valuable partners for us, from survey preparation and regulatory compliance to clinical and business operational support. They took the time to understand our unique challenges and assist with streamlined, solutions-based action plans. We are fortunate to have them in our corner and recommend their services without reservation.