Confronting Burnout with Breakthrough Ideas

  • Room: National Harbor 2-3
  • Session Number: 105
Sunday, October 15, 2023: 2:50 PM - 3:50 PM

Speaker(s)

Faculty
Marcylle Combs MS, RN, BS, CHCE
Owner
MAC Legacy
Faculty
Stephanie Johnston MBA
President and Chief Executive Officer
Transcend Strategy Group

Description

Forbes Magazine recently published an article saying burnout has become an international crisis. This was true for healthcare long before Covid-19 arrived. Causes include inadequate support, escalating workloads, administrative burdens, & and increasing demands. Burnout is not only about long hours, but also about the fundamental disconnect between health workers and the mission to serve that motivates them. New research has uncovered addressable drivers of homecare worker burnout. The metrics reveal information helpful to leaders to increase employee satisfaction and decrease turnover. “Quietly quitting” habits have entered the workforce, leaving employers searching for effective courageous methods to retain staff. Methods such as quietly hiring & searching for micro clues such as resentment, depression, anxiety, or other mental health challenges will be discussed. This session will also include essential techniques to help improve the bottom line by increasing overall employee morale.


Topic(s)


Methodology

Course Level: Intermediate; 1.2 Accounting CPEs (NASBA/RE) 1 Nursing CNEs contact hours, 1 Nursing Home/Asst. Living Adm. CEs (NAB/NCERS)

Handout(s)


Additional Info

Learning Objective 1:
Apply the latest research on workforce burnout

Learning Objective 2:
Identify burnout in employees earlier to avoid turnover

Learning Objective 3:
Describe the latest methods courageous homecare leaders are using to reduce turnover and improve employee satisfaction

Primary Target Audience:
Home Health,Hospice


Sponsored by

ERC Provider

ERC Provider