You made one of your top performers a front line supervisor, now what?
Supervisors might know the job on the front line, but they need leadership skills to be effective in this role. Produced in cooperation with Hearthside University, this world-class training program equips bakery level supervisors with leadership principles, tools and techniques to improve quality, safety and productivity throughout your organization.
Covering topics from managing difficult people and situations, to successfully leading change, to tackling performance problems, this three-day Front Line Professionals course supports your organization in its quest to develop, empower, motivate, and retain current and up-and-coming associates. The program uses an interactive, experiential learning style that allows front line leaders to put principles into practice.
83 percent of the industry struggles with undertrained front line supervision, according to data from the “Workforce Gap in U.S. Commercial Baking: Trends, Challenges and Solutions.” Sound familiar?
In an effort to develop solutions to address this issue and the industry’s workforce gap, ABA’s Human Resources Professional Group has put emphasis on programs that focus on the recruitment, development and retention of high-potential employees — an area that is a major concern within the baking industry.
Contact Pippa O'Shea for more infomation.