Retail Feedback Group

Lake Success,  NY 
United States
  • Booth: 1111

We can help you LISTEN to your customers and employees!

Retail Feedback Group is a leading provider of surveys and feedback programs.  For 45 years we have helped clients measure customer satisfaction, understand consumer perception, and build employee engagement. We specialize in working with independent retailers, and their wholesale and supply chain partners.

We are feedback solution experts. Our principals are actively involved in every client relationship and help our clients develop and execute the right surveys for their needs. We understand the budget constraints and operating complexities of the supermarket business.    

RFG is highly involved in the grocery industry. We work with retailers, wholesalers, and trade associations, and conduct our own consumer and employee research to monitor trends and provide commentary on the state of the food retail business in the U.S. 

Introducing LiveShopper! Exclusively available to independent retailers from RFG. LiveShopper, an app-based tool, provides crowdsourced customer feedback, combining the best of customer survey feedback and mystery shop observations. 

Visit us at the NGA Show or at to start LISTENING!

Brands: Live Shopper, Constant Customer Feedback, Retail Culture Survey, Store Insights Survey, Supermarket Experience Survey, Chief Listening Officer