Safety & Security of the Halls
Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Please take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site.
| Personal Safety |
- Event Management works diligently with the facility prior to each event to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the event or on-site, bring them to the attention of Event Management.
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- All persons in the exhibit area must wear a badge. This includes during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff.
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- Notify Event Management, or security immediately if you notice any safety hazards or witness anyone being injured anywhere in the building or nearby outside spaces.
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- Be aware and be prepared. When you leave the facility at the end of the day, remove your badge and have all emergency numbers saved into your phone. Be aware of your surroundings and take caution, especially in the evenings. Travel in pairs or call a cab.
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- Lost & Found articles may be returned to the Customer Service desk located within the Registration area during event days. After the event you may contact Caesars Palace lost and found via the in house extension 5911.
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| Safeguarding Booth Property |
- Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth.
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- Store any valuables in a locked cabinet and cover your displays with a tarp or other covering so your booth items are less visible. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, as this is the first place any thief will look.
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- Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal.
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- If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown daily, it is recommended that your hire your own security guard overnight.
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- During the start of move-out, stay with your booth until all your items are fully packed up. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is a common time during which theft occurs. Schedule outbound travel accordingly.
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- Obtain proper insurance coverage for your goods, including transit to and from the show site.
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- Do not leave any prototype product unsecured in your booth.
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| Exhibit Hall Security |
- Be Careful! Event Management has a security service for general surveillance of the event and facility as a whole. This does not include individual booth monitoring and it is up to exhibitors to exercise prudent judgment and to safeguard your personal property and belongings.
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- Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. At the end of each day, take any valuables with you. If you need to leave, we strongly recommend packing up all items and hiring private security for your booth.
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- Security guards will "sweep" the halls at the close of the event each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing.
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- Any thefts or damage must be reported to event management or security immediately.
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Emergency Response Plan
The purpose of the Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. We want to ensure all exhibitors are provided with important information and proper communication during an emergency.
| Public Safety |
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Exhibitors should report any suspicious activity as soon as possible to the Caesars Palace Security Emergency Center by dialing 5911 on any house phone immediately, and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.
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| Caesars Palace Emergency Protocol |
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Life Saftey/ Evacuation Plan
Caesars Palace has a automated life safety system that monitors all areas of the building. In the event of an emergency requiring an evacuation, the hotel safety system will give instructions over the public-address system, to all affected areas of the building, including hotel rooms.
Initially, an audible alarm and strobes will alert guests. An automated announcement will advise guests to stay calm and the cause of the activation is currently being investigated.
Security and Engineering will be dispatched to the location of the alarm to investigate further. If the source of the alarm is confirmed as a legitimate smoke/fire emergency, the automated announcement will switch to an announcement to please proceed to the nearest fire exit for evacuation.
Security, Engineering and Hotel Staff will assist with the evacuation to the closest designated staging area. Clark County Fire Dept./EMS responders will be brought in to the closest access point to the alarm site.
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Reporting Emergencies
It is best to use any house phone and dial 5911. This will direct the call to the Caesars Palace Security Emergency center where appropriate action will be initiated The number from an outside line is 702-731-5911.
To call local emergency services VIA 911, dial the hotel operator and ask to connect to the local 911 operators (non-hotel).
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Medical Emergencies
All medical emergencies should be reported to hotel Security by dialing 5911 on any house phone. All Caesars Palace Security Officers are trained on basic first aid, including CPR and use of automated external defibrillators (AEDs). A medical provider card, listing several options for medical services is available upon request. Caesars Palace is within a few miles of many hospitals and clinics..
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| Additional Emergency Phone Numbers |
| Convention Center Event Management Main Line |
800-456-8888 |
| National Weather Service – Las Vegas |
702-263-9744 |
| Las Vegas Police – Emergency |
911 |
| Las Vegas Police – Non Emergency |
702-828-3111 |
| Nearby Pharmacies, Urgent Care, & Hospitals |
| HealthCare Partners Nevada |
3006 S Maryland Pkwy Suite 205 |
702-852-9000 |
| Concentra Urgent Care |
3900 Paradise Rd Ste. V |
702-369-0560 |
| Walgreens |
3339 Las Vegas Blvd S
Floor 1, Grand Canal
Shoppes at The Venetian
Resort Las Vegas
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702-369-8166 |
| CVS |
3300 S Las Vegas Blvd
Floor 1, Treasure Island, TI
Las Vegas Hotel & Casino |
702-866-2350 |
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Questions?
Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!