Exhibitor Resource Center

September 7-9, 2021 / The Mirage / Las Vegas

Safety & Emergency Information

Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Please take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site at the event.

Safety Information
  • Event Management works diligently with the facility prior to each show to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the show or on-site, please bring them to the attention of Event Management through email (emorton@divcom.com) or at the Commercial UAV Expo Americas Registration Desk on-site in the rotunda.
  • All persons in the exhibit area must wear a badge during show hours. Exhibitors are responsible for ordering badges for their workers and staff. 
  • Security guards will "sweep" the halls at the close of the event each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing.
  • Any thefts or damage to property must be reported to event security immediately.
  • Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. If you need to leave, we strongly recommend packing up all items and hiring private security for your booth.
  • Be Careful! 24-hour security service will be provided to protect the show as a whole. However, it is up to you to exercise prudent judgment and to safeguard your personal property and belongings. At the end of each day, remove anything of value that can be easily removed.
  • Notify event management, or security immediately if you notice a safety hazard in the building or witness anyonebeing injured anywhere in the building or nearby outside spaces. If you notice any potential safety hazards such as wires/power cords on floor that have not been taped off, metal structures extending into the aisles, etc., be sure to notify either Show Management, Freeman (the show’s general contractor), or security to get it taken care of before anyone gets hurt.
  • Be aware and be prepared. When you leave the facility at the end of the day, be sure to remove your badge. Program the emergency numbers from this document into your cell phone or carry the document with you.
  • Walking at night? Be sure to travel in pairs or call a cab. Be aware of your surroundings and take caution if new to the city. Leave your cell phone on overnight in case of an emergency.

Security Tips on Safeguarding Booth Property
  • Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth.
  • Conduct an inventory. Once your product has been delivered, note any missing or damaged items. Note display locations.
  • Store any excess product/giveaways and extra electronic devices in a locked cabinet. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, this is the first place any thief will look.
  • When arriving in the morning, go directly to your booth to prevent any early personnel from free shopping in your booth.
  • Plan to have staff manning your booth during all times when the exhibit floor is open to attendees and other exhibitors.
  • If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown daily, it is recommended that your hire your own security guard overnight. The expense will be justified should you lose one item. Exhibitor Booth Security can be arranged by contacting The Mirage at exhibitorservices@mirage.com 866-150-7117.
  • Cover your displays with a tarp or other non-see through materials; it creates a mental block to any perpetrator.
  • Blocking the entrance to your booth prior to leaving provides a mental barricade to any perpetrator. Use either caution tape or place chairs at the entrance.
  • Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal.
  • During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is one of the premium times during which theft occurs. Schedule outbound travel accordingly.
  • Obtain proper insurance coverage for your goods, including transit to and from the show site.
  • Do not leave any prototype product unsecured in your booth!
 

Commercial UAV Expo Americas Emergency Response Plan

The purpose of the Commercial UAV Expo Americas Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. One of the primary purposes of this document is to ensure all Exhibitors are provided with important information and proper communication during an emergency. If you have any questions, please contact our team at emorton@divcom.com.

Potential Crisis Situations

Commercial UAV Expo Americas Exhibitors should be aware of the below possibilities and should report any suspicious activity as soon as possible. To report suspicious activity, contact the Mirage 24- hour security line by dialing 76911 from any house phone or calling 702-791-6911 from your personal phone. please describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

Terrorist Attack | Inclement Weather | Fire | Bomb Threat | Medical Emergency | Civil Disorder | Active Shooter

The Mirage Emergency Protocol
In the Event of an Evacuation
The Mirage has an automated life safety system that monitors all areas of the building.  In the event of an emergency requiring and evacuation, the hotel life safety system will give instructions over the public address system, to all affected areas of the building, including hotel rooms.  Guests should follow these instructions.  After evacuating the building, evacuees will be met by hotel staff with further instructions specific to the emergency at hand.

Additional Emergency Phone Numbers 
Mirage Emergency Number House Phone 76911 or from your phone 702-791-6911
Customer Service Desk 702-692-8201
National Weather Service- Las Vegas 702-263-9744
Las Vegas Police Emergency: 911
Fire Department CCFD 702-455-7311
The Mirage Lost & Found 702-791-7180| House Phone 77180|Website Link

Local Emergency Locations
Healthcare Partners (Urgent Care) 4880 South Wynn. Open 24 Hours 702-871-5005
UMC Quick Care 4180 South Rainbow Suite 810
8AM-8PM, Monday-Friday
8AM- 4PM, Saturday-Sunday
702-383-3645
Desert Springs Hospital 2075 E. Flamingo Road 702-733-8800
UMC Trauma Center 1800 W. Charleston Blvd 702-383-2000
Walgreens Pharmacy 3339 Las Vegas Blvd. South. Next to the Venetian. Open 24 Hours 702-369-8166
CVS Pharmacy 3300 Las Vegas Blvd. South. Next to Treasure Island 702-866-2350

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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!