Exhibitor Resource Center

February 11-13, 2024 / Colorado Convention Center / Denver, CO

SAFETY & SECURITY

Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site. 

Personal Safety 
  • Event Management works diligently with the facility prior to each event to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the event or on-site, bring them to the attention of Event Management. 
  • All persons in the exhibit area must wear a badge. This includes during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff. 
  • Notify Event Management, or security immediately if you notice any safety hazards or witness anyone being injured anywhere in the building or nearby outside spaces.  
  • Be aware and be prepared. When you leave the facility at the end of the day, remove your badge and have all emergency numbers saved into your phone. Be aware of your surroundings and take caution, especially in the evenings. Travel in pairs or call a cab.
  • Lost & Found articles may be turned in or claimed at the convention center security center during event days. After the event contact the Security Department at 303-228-8030.

Safeguarding Booth Property
  • Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth and conduct an inventory immediately to note any missing or damaged items. 
  • Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence and discourage any perpetrators from attempting to steal. 
  • Store any valuables in a locked cabinet and cover your displays with a tarp or other covering so your booth items are less visible. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, as this is the first place any thief will look.
  • If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown daily, it is recommended that your hire your own security guard overnight. 
  • During the start of move-out, stay with your booth until all your items are fully packed up. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is a common time during which theft occurs. Schedule outbound travel accordingly.
  • Obtain proper insurance coverage for your goods, including transit to and from the show site.
  • Do not leave any prototype product unsecured in your booth!
Exhibit Hall Security
  • Be Careful! Event Management has a 24-hour security service for general surveillance of the event and facility as a whole. This does not include individual booth monitoring and it is up to exhibitors to exercise prudent judgment and to safeguard your personal property and belongings. 
  • Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. At the end of each day, take any valuables with you. If you need to leave, we strongly recommend packing up all items and hiring private security for your booth. 
  • Security guards will "sweep" the halls at the close of the event each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing.
  • Any thefts or damage must be reported to event management or security immediately.
 

Emergency Response Plan

The purpose of the Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. We want to ensure all exhibitors are provided with important information and proper communication during an emergency. 

Public Safety

Exhibitors should report any suspicious activity as soon as possible to the Colorado Convention Center Security immediately, and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

Colorado Convention Center Emergency Protocol
The Security Base Command Center number, 303-228-8030 (or 200 from CCC house phone or Emergency Call Buttons in the Exhibit Halls) is the primary emergency number for the facility.  The Base Coordinator will dispatch the appropriate personnel. All Security Agents have received training in basic first aid and CPR, and in the use of AEDs. It is important to stay calm when reporting an incident. Give your name, location and specifics involving the emergency.

Additional Emergency Phone Numbers 
Colorado Convention Center Emergency Number: CCC House Phone #200 or from your phone 303-228-8030
National Weather Service – Denver/Boulder, CO: 303-494-4221
Denver Police Department – Emergency: 911
Denver Police Department – Non-Emergency: 720-913-2800
Denver Fire Department – 720-913-3430

Nearby Pharmacies, Urgent Care, & Hospitals For Geo Week
St. Joseph's Hospital 1835 Franklin St., Denver, CO 80202 303-837-7111
Concentra Urgent  Care 1730 Blake St Ste. 100, Denver, CO 80202 303-296-2273
Walgreens 801 16th St Mall, Denver, CO 80202 303-571-5314
CVS 750 16th St Mall, Denver, CO 80202 303-534-1182

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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!