• Event Management works diligently with the facility prior to each show to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the show or on-site, please bring them to the attention of Event Management through email (mvigue@divcom.com) or at Event Management Desk on-site. 

• All persons in the exhibit area must wear a badge. This includes during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff. 

• Security guards will "sweep" the halls at the close of the event each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing.

• Any thefts or damage must be reported to event security immediately.

• Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. If you need to leave, we strongly recommend packing up all items and hiring private security for your booth.

• Be Careful! 24-hour security service will be provided to protect the show as a whole. However, it is up to you to exercise prudent judgment and to safeguard your personal property and belongings. At the end of each day, remove anything of value that can be easily removed.

• Notify Event Management, or security immediately if you notice a safety hazard in the building or witness anyone being injured anywhere in the building or nearby outside spaces. If you notice any potential safety hazards such as wires/power cords on floor that have not been taped off, metal structures extending into the aisles, etc., be sure to notify either Event Management, Freeman, or security to get it taken care of before anyone gets hurt.

• Be aware and be prepared. When you leave the facility at the end of the day, be sure to remove your badge. Program the emergency numbers from this document into your cell phone or carry the document with you.

• Walking at night? Be sure to travel in pairs or call a cab. Be aware of your surroundings and take caution if new to the city. Leave your cell phone on overnight in case of an emergency.

• Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth.

• Conduct an inventory. Once your product has been delivered, note any missing or damaged items. Note display locations.

• Store any excess product/giveaways and extra electronic devices in a locked cabinet. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, this is the first place any thief will look.

• When arriving in the morning, go directly to your booth to prevent any early personnel from free shopping in your booth.

• Plan to have staff manning your booth during all times when the exhibit floor is open to attendees and other exhibitors.

• During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. Do not leave your booth immediately; spend some time in your booth until the floor clears.  This is one of the premium times during which theft occurs. Schedule outbound travel accordingly.

• If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown daily, it is recommended that your hire your own security guard overnight.  The expense will be justified should you lose one item.  If you wish to order your own private booth guard, please look for the Booth Security Order Form in the Order Services section.

• Cover your displays with a tarp or other non-see through materials; it creates a mental block to any perpetrator.

• Blocking the entrance to your booth prior to leaving provides a mental barricade to any perpetrator. Use either caution tape or place chairs at the entrance.

• Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal.

• During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is one of the premium times during which theft occurs. Schedule outbound travel accordingly.

• Obtain proper insurance coverage for your goods, including transit to and from the show site.

• Do not leave any prototype product unsecured in your booth!

Exhibitors should be aware of the below possibilities and should report any suspicious activity as soon as possible. To report suspicious activity, contact the Long Beach Convention Center Security Base immediately by dialing 515 from any house phone or calling 562-499-7515, and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

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