Exhibitor Resource Center

March 8-9 2023 | Jacob K Javits Convention Center, New York

Security & Emergency

Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Please take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site at the event.

Safety Information
  • Event Management works diligently with the facility prior to each show to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the show or on-site, please bring them to the attention of Event Management or at the Vinexpo America | Drinks America Emergency Show office on-site.
  • All persons in the exhibit area must wear a badge. This includes during move-in, show hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff.
  • Security guards will "sweep" the halls at the close of the show each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing.
  • Any thefts or damage to property must be reported to show security immediately.
  • Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. If you need to leave, we strongly recommend packing up all items and hiring private security.
  • Be Careful! 24-hour security service will be provided to protect the show as a whole. However, it is up to you to exercise prudent judgment and to safeguard your personal property and belongings. At the end of each day, remove anything of value that can be easily removed.
  • Notify Event Management, or security immediately if you notice a safety hazard in the building or witness anyone being injured anywhere in the building or nearby outside spaces. If you notice any potential safety hazards such as wires/power cords on floor that have not been taped off, metal structures extending into the aisles, etc., be sure to notify either Show Management, Freeman, or security to get it taken care of before anyone gets hurt.
  • Be aware and be prepared. When you leave the facility at the end of the day, be sure to remove your badge. Program the emergency numbers from this document into your cell phone or carry the document with you.
  • Walking at night? Be sure to travel in pairs or call a cab. Be aware of your surroundings and take caution if new to the city. Leave your cell phone on overnight in case of an emergency.

Security Tips on Safeguarding Booth Property
  • Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth.
  • Conduct an inventory. Once your product has been delivered, note any missing or damaged items. Note display locations.
  • Store any excess product/giveaways and extra electronic devices in a locked cabinet. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, this is the first place any thief will look.
  • When arriving in the morning, go directly to your booth to prevent any early personnel from free shopping in your booth.
  • During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is one of the premium times during which theft occurs. Schedule outbound travel accordingly.
  • If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown on a daily basis, it is recommended that your hire your own security guard overnight. The expense will be justified should you lose one item. 
  • Cover your displays with a tarp or other non-see through materials; it creates a mental block to any perpetrator.
  • Blocking the entrance to your booth prior to leaving provides a mental barricade to any perpetrator. Use either caution tape or place chairs at the entrance.
  • Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal.
  • Do not leave purses, briefcases, or valuables behind drapes or underneath tables.  This is the first place that any perpetrator will be targeting.  
  • Obtain proper insurance coverage for your goods, including transit to and from the show site.
  • Do not leave any prototype product unsecured in your booth!
 

Vinexpo America | Drinks America's Emergency Response Plan

Emergency Response Plan

The purpose of the Vinexpo America | Drinks America Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. One of the primary purposes of this document is to ensure Vinexpo America | Drinks America Emergency Exhibitors are provided with important information and to ensure proper communication during an emergency.

 

Potential Crisis Situations
Vinexpo America | Drinks America Emergency Exhibitors should be aware of the below possibilities and should report any suspicious activity as soon as possible. To report suspicious activity, contact Javits Center Public Safety immediately, and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

 

Terrorist Attack | Inclement Weather | Fire | Bomb Threat | Medical Emergency | Civil Disorder | Active Shooter

Javits Convention Center Emergency Protocol

It is important to stay calm when reporting an incident. Give your name, type of emergency and the exact location of the incident (be as specific as possible).

 

The emergency number 212-216-2222 is the primary emergency number for the Command Center at the Javits. If calling from a house phone (located in the corridors of the facility), you may simply dial 2222. The Dispatcher will dispatch EMS, Officers, Event Managers, etc. Please refrain from calling 911. The convention center is very large; Facility and Public Safety personnel coordinate the movement of emergency services to the specific location

 

Emergency Numbers:

  • Public Safety Dispatch: (PRIMARY) 212-216-2222
  • From a House Phone: Dial 2222

IF THE FIRE ALARM SOUNDS:

When the fire alarm sounds it activates a voice message instructing all exhibitors and attendees to leave the building via the nearest emergency exit. Exit signs stay illuminated and strobe lights will flash. Follow instructions for safety and security personnel. Follow the evacuation procedures.

  1. Follow the Emergency Evacuation Procedures.
  2. Follow all instructions from Public Safety Personnel and the Building Public Address System.
  3. Calmly proceed to the closest exit or stairwell and begin to exit the facility.
  4. IF YOU ENCOUNTER SMOKE ON YOUR WAY TO AN EXIT, TURN AROUND AND USE ANOTHER EXIT.
  5. DO NOT ATTEMPT TO USE ESCALATORS OR ELEVATORS DURING A FIRE.
  6. Once outside and safe, proceed to your designated gathering location at Hudson Yards Bella Abzug Park located at 34th Street between 10th and 11th Avenue.
  7. Do not attempt to re-enter the facility until the “All-Clear” is given
  8. Once the “All Clear” is received, follow the directions from Public Safety Personnel for re-entering the facility

Additional Emergency Phone Numbers 
National Weather Service – New York City 631-924-0593 
New York City Police – Emergency 911
New York City Police – Non Emergency 311

Nearby Pharmacies, Urgent Care, & Hospitals
Duane Reade 455 W 37th St 212.643.6090
CVS Pharmacy 500 W 42nd St 212.244.4285
MedRite Urgent Care 330 W 42nd St 212.695.4444
Mount Sinai West Hospital 1000 Tenth Avenue 212.523.4000
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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!