Exhibitor Resource Center

November 29 - December 1, 2023 / New Orleans, LA

Shipping, Move-in & Move-out Information

As you prepare for the event, please review the shipping and logistical information below to decide which options will work best for you. Be sure to review all of this information to avoid surprises on-site. 

Shipping Your Exhibit   Shipping Options   Move-in & Installation of Your Exhibit   Move-out and Dismantling your Exhibit

Freeman Website   Freeman Quick Facts   Labor Jurisdiction 

Shipping Your Exhibit

Air Shipments

Exhibitors who will be shipping via air may contact Freeman for services and answers to questions by calling 800.995.3579 or email exhibit.transportation@freeman.com.

Domestic Freight Domestic freight may be shipped through the warehouse facilities of Freeman or directly to the Ernest Moral Convention Center.
International Freight

Freeman Transportation is the official customs house broker for the event. Contact international.freight@freemanco.com.     

Label All Freight

For your convenience, shipping labels have been included below for you to print. Make sure all freight is clearly marked with your company name, event name, and your booth number. You can contact Freeman directly to obtain any related costs associated with either shipping option. 


Advanced Freeman Warehouse Label   Direct to Show Site Shipping Label   

Hanging Sign Shipping Label

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Shipping Options

If you will be shipping your materials to the event, review your two options below. You can contact Freeman directly to obtain any related costs associated with either option. 

1) Ship in Advance to the Freeman Warehouse

We strongly encourage all booths to ship to the Freeman Warehouse in advance to ensure that your materials will be in your booth so you can begin installation as soon as you arrive! Freeman will accept crated, boxed, or skidded materials beginning October 26, 2023 and will deliver the shipment to your booth. Warehouse materials are accepted at the warehouse Monday through Friday between 8:00am – 3:30pm. To avoid additional after deadline charges, materials must arrive by November 17, 2023. You can contact Freeman directly to obtain any related costs associated with this shipping option. 

NOTICE!! The Freeman warehouse will be closed on November 23 & 24 for the Thanksgiving Holiday. Shipments will not be accepted on this date.


Use the label linked below for your exhibit materials.


Freeman Warehouse Label 

2) Send Shipments Direct to the Venue

Freight will be received at the facility beginning November 25, 2023. Shipments arriving before this date may be refused and incur additional charges. For your convenience, shipping labels have been included below for you to print. Make sure ALL FREIGHT is clearly marked with your company name, event name, and your booth number. You can contact Freeman directly to obtain any related costs associated with this shipping option. 


Use the label linked below for your exhibit materials. 

Please note: All materials received by Freeman are subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors. Refer to the material handling form on Freeman online.

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Move-in & Installation of Your Exhibit

Installation & Move-in Hours

The event utilizes a target date move-in/move-out schedule to facilitate a smooth and efficient process. Each exhibitor is assigned a specific date and time period based on booth location and unloading requirements. Click the link below to reference the move-in & move-out schedule.


Targeted Move-In/Move-Out Schedule

**ALL FREIGHT MUST BE MOVED IN BY 4:30 PM, Tuesday, November 28, 2023.

Hand-Carried Freight During Move-In and Move-Out

For the convenience and safety of exhibitors and patrons, all freight and material handling must enter and exit the facility through the loading docks. Exhibitors may hand carry their own materials into the exhibit facility. Hand carried freight is defined as items that can be easily carried by an individual exhibitor, without the need for pallet jacks or other mechanized equipment. No parking is allowed at the entrance of the facility; and the use of passenger elevators for movement of freight is not allowed. All packages are subject to inspection by facility personnel. 

Material Handling / Drayage / Personally Owned Vehicles (POV)

Review the Material Handling Tips page. Rates for this service are outlined in the ‘Freeman Material Handling’ order forms.

Exhibitors will be allowed to perform their own Material Handling provided they meet all the following criteria:

  • Exhibitors must be off-loading from a company-owned truck or rental vehicle or from a car, van or truck owned by bonafide, full-time company employees of the exhibiting company (POV) that is 24’ or less.  All vehicles including co-owned or rental vehicle over 24’ in length WILL BE off-loaded by Union Labor at the exhibitor’s expense.
  • Exhibitors may use only hand-operated equipment (dollies, hand trucks, and four-wheeled push carts) that the exhibitors themselves have provided.
  • The use of forklifts, pallet jacks, lift gates or any other motorized or mechanical equipment is not permitted.  

**Refer to the Union Labor Jurisdictions for complete details on labor regulations and work rules.

Personally Owned Vehicles (POVs) Requiring a Loading Dock

Exhibitors arriving in POVs (Personally Owned Vehicles) requiring a dock height to unload themselves may use the loading dock area. Further instructions for your arrival are coming soon!

Marshalling Yard

Vehicles delivering materials to the Ernest N. Morial Convention Center must report to the marshalling area to obtain a dock pass. This includes privately owned vehicles (cars, trucks, vans, etc.) who choose to unload their own materials at the established unloading area. No vehicle will be allowed to the dock area without a pass.


Marshalling Yard Address
Location Change – New Address Coming Soon!


View map of the Marshalling Yard area Coming Soon!

Work Rules

Louisiana is a right to work state. Full time employees of the exhibiting company may set their own exhibits without using local union labor. Depending on the association that is doing the show, full time employees may hand carry their materials into the convention center but may not use any type of assistance such as dollies or mechanical equipment. The loading and unloading docks will be controlled by the general contractor and union labor will be used for this. All rigging and assembling of signs must be done by the general contractor. Exhibitors or their EACs may supervise only. Only employees of the general contractor are allowed to operate on lifts. 


Exhibitors may hire an Exhibitor Appointed Contractor (EAC) to supervise the installation and dismantling of their exhibit. The EAC will not be allowed to perform labor required to set up and dismantle the exhibit unless they are members of the appropriate local union. If you are planning to use an EAC, please submit the Exhibitor Appointed Contractor Form.


Installation & Dismantle Rates for Union Labor:

  • Straight Time: 8:00 AM to 5:00 PM on Monday through Friday
  • Over Time: Before 8:00 AM & after 5:00 PM on Monday through Friday, and ALL DAY on Saturday, Sunday and Holidays
Large Equipment Exhibitors All heavy equipment, such as large boats, engines, or other machinery requiring crane service or other special handling for unloading, will be scheduled regardless of booth size. If you plan to exhibit any large boat, engine, or single piece of machinery that exceeds 5,000 pounds, please contact Kenny Roger, with Freeman (the drayage contractor) at Kenny.Roger@freeman.com or 504-731-1246 to arrange a specific time and the proper unloading equipment.

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Move-out and Dismantling your Exhibit

Dismantling & Move-out Hours

Move-Out Hours:

Friday, December 1, 2023          2:00PM – 9:00PM
Saturday, December 2, 2023      8:00AM – 5:00PM
Sunday, December 3, 2023        8:00AM – 2:00PM


Exhibitors are NOT allowed to break down or remove any part of their exhibit, equipment, display material or merchandise from the exhibit floor before the close of the event at 2:00 PM on Friday, December 1st.

Empty Crates

Empty crates will be returned immediately after the removal of the aisle carpet. Due to the size of the event, it may take up to 5 hours to return all empty crates to the exhibit floor.


Exhibits must be fully dismantled with material handling agreements turned in to the Freeman Service Desk no later than Sunday, December 3rd at 10:00 am. All exhibit materials must be totally removed from the facility by 2:00 PM on Sunday, December 3rd.

Returning Your Freight

If not done in advance, you may plan to have your exhibit returned by visiting the Exhibitor Service Desk area on site. Every outbound shipment will require an Outbound Material Handling Agreement and labels.

Post Show Paperwork and Labels

Freeman Exhibitor Support will gladly prepare your outbound Material Handling Agreement and label in advance. Complete the Outbound Shipping form and your paperwork will be available at show site. Be sure your carrier knows the company name and booth number when planning for shipping your exhibit at the close of the show.
Outbound Carriers All outbound carriers must check in no later than 3:00 PM on Sunday, December 3rd. Drivers not checked in by this time will risk the possibility of their shipments going out on the house carrier and incurring additional costs. Be sure your carrier knows the company name and booth number when making arrangements for shipping your exhibit at the close of the event.

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Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!