Taking Digital Transformation to the Next Level
Tuesday,January 24, 2023:10:45 AM -12:15 PM
Speaker(s)
Description
There’s no doubt the past few years accelerated digital transformation in live entertainment. Technology provided a lifeline for continued audience engagement throughout the pandemic. Now, in 2023, what emerging trends are worth your attention? How can you move beyond incremental improvement to inspire real innovation? In this workshop, we’ll explore what digital transformation means for ticketing organizations. We’ll learn how adopting this mindset increases efficiency, improves service, and addresses evolving customer expectations. No matter what stage you’re at on your journey, you’ll gain valuable advice for managing the change. And you’ll get tips for bringing both internal and external audiences along with you.
Track(s)
Handout(s)
Additional Info
Key Learning #1:
Emerging digital trends and how they impact ticketing organizations
Key Learning #2:
Adopting a mindset that drives positive change
Key Learning #3:
Managing change with internal and external audiences
Sponsored by
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The health, well-being, safety, and security of our attendees, partners, staff, guests, and members is our top priority. Our policies are aligned to state and local public health orders and to the guidance provided by the U.S. Centers for Disease Control and Prevention (CDC). We recognize that our understanding of the COVID-19 virus will continue to evolve and therefore our policies, procedures and plans will also evolve and be updated appropriately. All INTIX 2023 attendees, including our vendor partners, exhibitors, speakers, volunteers, and guests, are encouraged to check back for the most up-to-date policies and procedures.