Description

Box Office teams are the people closest to your audience - but often furthest from your boardroom. Make the most of their impact by empowering every team member to drive revenue, enhance customer experience, and help achieve top-level goals. We’re bringing together a panel of global experts to share proven strategies, top tips and favorite features to establish organization-wide success, where everyone’s invited to bring their energy, ideas, and initiative. Contributors from theaters and arts centers across the INTIX community will share the collaborative approaches and CRM and other technology tools that have worked for them, from increasing the visibility of data to automating efficient processes where the machines do the work. Join the conversation, and hit the jackpot with quickfire ideas for motivating teams, managing up, and delivering results from behind the ticket window.

Track(s)

• 
  Leadership
• 
  Management
• 
  Revenue/Finance
• 
  Spektrix Global Village

Handout(s)

• Success Starts in the Box Office

Additional Info

Key Learning #1:
Why a collaborative team culture is good for your people, your customers and your organization.

Key Learning #2:
Tools, features and approaches to unlock your team’s potential to break down barriers, and build company-wide accountability.

Key Learning #3:
What’s working well for arts and cultural organizations at home and abroad.