JourneyTrack reimagines Customer Journey Mapping.
JourneyTrack.io is a Customer Journey Management SaaS Collaboration platform, founded by Ania Rodriguez, an industry expert with 24 years of experience advising Fortune 500 executives on customer and user experience. Our platform aims to help leading brands create a seamless and efficient customer journey by connecting various teams within an organization.
Poor customer experiences result in organizations losing 6.7% of their revenue, or $3.1 trillion globally. Journey mapping is often used to address these issues, but organizational silos and communication breakdowns hinder progress. JourneyTrack.io offers a Customer Journey Management SaaS platform that empowers enterprise teams to run workshops, create and optimize journeys, and connect journeys to each other for a shared vision across all teams - ultimately creating a more seamless experience for customers.
We employ a B2B SaaS Subscription model, and JourneyTrack.io has attracted 19 top brands, including Google, Prudential, and IPSOS since its launch in Q4 2021.
We are seeking $2M in investment to fuel our growth and stay ahead of the industry.