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Track Legend
Business Track Technical Education Motor Fuels NORA Track Keynote OESP Events Trade Show
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Select Criteria: Tracks = Technical Education

Monday, May 23, 9:30 AM - 10:30 AM


  •  Passamaquoddy/Brothertown Room - Sky Center
“If you do not know where you come from, then you don't know where you are, and if you don't know where you are, then you don't know where you're going. And if you don't know where you're going, you're probably going wrong.” Terry Pratchett, Author A leader of a propane...     Read More
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    Monday, May 23, 9:30 AM - 5:30 PM


    •  Penobscot Room - Sky Center
    In this all-day seminar, I'll teach technicians how to control the service call process, including: How to quickly build a connection at the door;  how to listen to the customer's agenda; and how to communicate his agenda and get an agreement . This simple adjustment frames the call for the possibility...     Read More
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      Monday, May 23, 10:45 AM - 11:45 AM


      •  Passamaquoddy/Brothertown Room - Sky Center
      A must attend discussion for owners, managers, and field technicians that handle, store, and deliver today's fuels. As energy companies transition to deliver a low-carbon liquid fuel, higher biodiesel blended fuels will require additional focus on cold flow characteristics and storage stability. In addition to our cold flow discussion, you...     Read More
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      Sponsored by

        Monday, May 23, 12:00 PM - 1:00 PM


        •  Passamaquoddy/Brothertown Room - Sky Center
        This session will focus on the best practices for avoiding nuisance service calls in two specific areas, fuel pump sticking and plugged fuel filters. They may seem like different issues, but they have a common denominator, fuel quality. Not a brand of fuel or a supplier issue, but a storage and...     Read More
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          Monday, May 23, 1:15 PM - 2:15 PM


          •  Passamaquoddy/Brothertown Room - Sky Center
          Policymakers are doing everything in their power to electrify homes and commercial buildings. They aim to eliminate the heating oil industry over the next decade. Learn more about the true costs of electrification and how you can position Bioheat® as the best energy solution for your customers. The Massachusetts Alternative Portfolio Standard...     Read More
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            Monday, May 23, 2:30 PM - 3:30 PM


            •  Passamaquoddy/Brothertown Room - Sky Center
            Your company was built on its reputation for personal, attentive service. Proper staffing levels are ideal, but today most companies struggle with hiring and retention. This makes maintaining sales and service challenging: How do you provide attentive customer service when each employee is doing the work of three, or complete...     Read More
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              Tuesday, May 24, 8:00 AM - 9:00 AM


              •  Oneida/Penobscot Room - Sky Center
              Having a hard time getting rid of air in your hydronic systems? Do new installations really need protection from magnetic debris? Do all systems need hydraulic separation? Join Cody Mack...     Read More
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                •  Shinnecock/Nipmuc - Sky Center
                Learn about the different type of hydronic systems from commercial to residential and their applications. These session will review the conditions and components within these types of systems and their...     Read More
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                  •  Schaghticoke - Sky Center
                  Get the knowledge to properly service & troubleshoot mini split systems....
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                    •  Passamaquoddy/Brothertown Room - Sky Center
                    The Oil Heat industry continues to face challenges of reductions in carbon emissions. The Industry is fast approaching the requirements of the Providence Resolution calling for a 15% reduction in...     Read More
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                      •  Abenaki Room - Sky Center
                      After 14 plus years gathering information from Dan Holohan, John Seigenthailer, Hot Rod, John, Barbra, Yates, and many of the greats, I will share the rules that will take a novice...     Read More
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                        •  Narragansett Room - Sky Center
                        Combustion process: What is combustion? What is excess air, O2 CO2, CO (carbon monoxide), Draft, and why is it important to monitor. Why perform a combustion test? Importance of combustion analysis measurement. Boiler/Furnace manufacturer requirements...     Read More
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                          Tuesday, May 24, 9:15 AM - 10:15 AM


                          •  Passamaquoddy/Brothertown Room - Sky Center
                          This presentation is designed to help commission an oil supply system that will ensure consistent burner operation and safety, optimize combustion efficiency & reduce liability potential. Upon completion of this presentation...     Read More
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                            •  Oneida/Penobscot Room - Sky Center
                            This is an introduction seminar on Rinnai’s i-Series Boiler technology.  Boilers are highly efficient and offer several competitive advantages over traditional boilers in the market. Boiler Equipment is well suited...     Read More
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                            Sponsored by


                              •  Narragansett Room - Sky Center
                              This presentation will cover background and applications for oilheat venting with polypropylene. It’s long lasting, cleaner, and a more modern way to sidewall or chimney vent.  The advancements over stainless steel...     Read More
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                                •  Schaghticoke - Sky Center
                                Learn what the refrigerant pressures and temperatures are telling you. Use them to see what is going on with the system and how to use them to diagnose if there...     Read More
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                                Sponsored by


                                  •  Abenaki Room - Sky Center
                                  What you need to know when looking at a high efficiency condensing boiler on a service call or on an annual cleaning....
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                                    Tuesday, May 24, 9:15 AM - 10:30 AM


                                    •  Shinnecock/Nipmuc - Sky Center
                                    In this class, you will learn what it takes to be successful in installing boilers and how to avoid the roadblocks to success. The class will cover boiler sizing using a simplified method, pipe and circulator sizing and configuration, such as direct supply/return, reverse return and primary/secondary. You will also...     Read More
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                                      Tuesday, May 24, 10:30 AM - 11:30 AM


                                      •  Narragansett Room - Sky Center
                                      This class will cover: Cracked heat exchanger verification Cross contamination verification Why an analyzer is 7 tools in one CO Safety Liability Making money with an analyzer Commissioning, diagnosing and maintaining equipment with an analyzer The need to test...     Read More
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                                        •  Passamaquoddy/Brothertown Room - Sky Center
                                        This presentation will focus on resolving system problems from the oil supply through the heat exchanger. A comprehensive review of how combustion performance is affected by underlying actions and operations...     Read More
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                                          Tuesday, May 24, 10:30 AM - 12:00 PM


                                          •  Oneida/Penobscot Room - Sky Center
                                          Are you Pumping Away on all of your boiler installs? Do systems you service have the circulator on the return? Which way is correct? Does it matter for the performance of the boiler? We will also discuss what is the best way to zone a system, Zone Valves or Zone Circulators. These may be some...     Read More
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                                            Tuesday, May 24, 10:30 AM - 12:30 PM


                                            •  Abenaki Room - Sky Center
                                            Topics to be included are: Power Supply types, ratings and functions. Explanation of voltage and VA (volt amps). Testing and troubleshooting procedures. Zone Valve wiring, troubleshooting, installation and ratings of amperage draw. Wiring of Zone Panels (relays, amperage draw and troubleshooting). Modern thermostat wiring, including necessity of “C” (common wire) explained. Proper utilization of an electrical...     Read More
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                                              Tuesday, May 24, 10:30 AM - 1:00 PM


                                              •  Nehantic/Pequot - Sky Center
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                                                Tuesday, May 24, 10:45 AM - 11:45 AM


                                                •  Schaghticoke - Sky Center
                                                Open new doors to IAQ opportunities. Learn how the six points of home comfort interact and how to keep them under control. ( Temperature-Relative Humidity-Carbon Monoxide- Particulates- Carbon Dioxide-Odors and Smells) The Resideo AirCycle Program is a business development program that helps you transform the way you build and nurture your business...     Read More
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                                                  Tuesday, May 24, 10:45 AM - 12:00 PM


                                                  •  Shinnecock/Nipmuc - Sky Center
                                                  Whether you are currently installing and servicing propane and natural gas boilers or would like to open up this source of revenue, this class will teach you the fundamentals. Learn about the science behind modulating/condensing boilers and the common components that make them work. Learn how these components interact, including...     Read More
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                                                    Tuesday, May 24, 11:45 AM - 12:45 PM


                                                    •  Passamaquoddy/Brothertown Room - Sky Center
                                                    From our presentation, we will show the importance in the selection and maintenance of nozzles to ensure an efficient and safe system. This in-depth presentation will explain the various types of nozzles and how they operate and function in today’s systems. and offer a guide to troubleshooting the nozzle during...     Read More
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                                                      Tuesday, May 24, 12:45 PM - 2:15 PM


                                                      •  Abenaki Room - Sky Center
                                                      Learn what the refrigerant pressures & temperatures are telling you. Use them to see what is going on with the system & how to use them to diagnose if there is a problem....
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                                                      Sponsored by

                                                        Tuesday, May 24, 1:00 PM - 5:00 PM


                                                        •  Trade Show Floor - Earth Expo Center
                                                        The National Oilheat Research Alliance is hosting "The Future of Liquid Heating Fuels" technology workshop where members of the industry will gather to review and discuss ongoing research and advancements. All EEE attendees are welcome to attend. For detailed schedule, click here. ...
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                                                          Tuesday, May 24, 2:30 PM - 3:30 PM


                                                          •  Abenaki Room - Sky Center
                                                          Review of connected thermostats both Wi-Fi and Redlink and how they can improve your customers comfort. Understanding the control options and wiring for conventional, heat pump and dual fuel applications. Control options for Indoor Air Quality ...
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                                                            Tuesday, May 24, 3:45 PM - 4:45 PM


                                                            •  Abenaki Room - Sky Center
                                                            In this class, students will learn: UL1738 certified Flue Gas Vent System, Proper installation of the gasketed vent pipe and fittings Single wall straight pipe and flexible pipe venting options Different Termination Kit Options OEM Matrix ...
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                                                              Wednesday, May 25, 8:00 AM - 9:00 AM


                                                              •  Schaghticoke - Sky Center
                                                              This presentation will introduce Beckett’s new advanced burner controls, which will benefit our industry through simple programming & diagnostics. The presentation will also cover how to troubleshoot burner operation using...     Read More
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                                                                •  Shinnecock/Nipmuc - Sky Center
                                                                Need to replace a circulator on a project? Without calling someone? Without, dare I say it, withOUT doing the Math?  This one-hour program is going to review whats there, how to...     Read More
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                                                                Sponsored by


                                                                  •  Narragansett Room - Sky Center
                                                                  In this class, you will learn how indirect water heaters are a great way of efficiently providing abundant domestic hot water (DHW) utilizing the same energy source used for home...     Read More
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                                                                    •  Passamaquoddy/Brothertown Room - Sky Center
                                                                    This deep insightful presentation will shed new light on our industry, and have you asking questions you didn’t know you should be asking. The session will cover cause, effects and...     Read More
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                                                                      •  Abenaki Room - Sky Center
                                                                      This session will cover the importance of setting combustion on high efficiency heating equipment as well as what combustion is. ...
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                                                                        Wednesday, May 25, 8:00 AM - 9:30 AM


                                                                        •  Oneida/Penobscot Room - Sky Center
                                                                        The growth of ductless heat pumps & the move towards electrification Proper installation applications based on geography & use Ductless and ducted heat pump options by Haier/GEA make an installers job easy ...
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                                                                        Sponsored by

                                                                          Wednesday, May 25, 9:15 AM - 10:15 AM


                                                                          •  Passamaquoddy/Brothertown Room - Sky Center
                                                                          This class will give the attendees a better understanding of the various types of Ventilation and how best to meet your Ventilation needs. Also we will cover a broad understanding...     Read More
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                                                                            •  Narragansett Room - Sky Center
                                                                            This is an introduction seminar on Rinnai’s infrared heating technology. Infrared heaters are highly efficient and offer several competitive advantages over traditional heating systems. Infrared heating products are well suited...     Read More
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                                                                            Sponsored by


                                                                              •  Schaghticoke - Sky Center
                                                                              As current and emerging appliance trends evolve, the technology controlling them, operationally and safety, must evolve too. Carlin and Hydrolevel are leading the way in evolving their industry leading technology...     Read More
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                                                                                •  Shinnecock/Nipmuc - Sky Center
                                                                                This session will explain the recent changes to the Standard for the Installation of Oil Burning Equipment (NFPA 31), including the 2016 and 2020 versions. Many technicians and their employers...     Read More
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                                                                                  Wednesday, May 25, 9:15 AM - 10:45 AM


                                                                                  •  Abenaki Room - Sky Center
                                                                                  Learn how to apply the principles of ACCA Manual D, Residential Duct Design, to low/mid-static mini-splits and conventional heat pumps. Discussion includes: Available Blower Static Total Equivalent Length and Impacts on Duct Sizing Calculating and Adjusting Friction Loss Verifying Velocity Examples for Low/Mid/High Static Air Handlers Rules of Duct Design Static Pressure Measuring Airflow & Duct...     Read More
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                                                                                    Wednesday, May 25, 9:45 AM - 10:45 AM


                                                                                    •  Oneida/Penobscot Room - Sky Center
                                                                                    Discussion of new product coming to market using OPSO and UPSO technology for propane regulators to the North America. Include theory of operation, differences from traditionally regulators, safety advantages, practical application, capacities, and jurisdictional accounts....
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                                                                                      Wednesday, May 25, 10:00 AM - 2:00 PM


                                                                                      •  Trade Show Floor - Earth Expo Center
                                                                                      The National Oilheat Research Alliance is hosting "The Future of Liquid Heating Fuels" technology workshop where members of the industry will gather to review and discuss ongoing research and advancements. All EEE attendees are welcome to attend. For detailed schedule, click here. ...
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                                                                                        Wednesday, May 25, 11:00 AM - 12:00 PM


                                                                                        •  Abenaki Room - Sky Center
                                                                                        The course outline onHeat Pump Water Heaters will focus on the following: The new 2022 Department of Energy changes, what it means for electric water heaters,and why you should care. What is a heat pump water heater and how does it work. Component overview and operation. Installation overview and options when space is...     Read More
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                                                                                          Wednesday, May 25, 12:15 PM - 1:45 PM


                                                                                          •  Abenaki Room - Sky Center
                                                                                          Propane safety, line sizing, and how to work on pressure regulators, and understanding the laws and regulations of NFPA54 and NFPA58...
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