s
Track Legend
Business Track Technical Education Motor Fuels NORA Track Keynote OESP Events Trade Show
Air-Conditioning Combustion Complimentary Tech Controls Fuel Technician Resources Hydronics Tech/Management
Please Note: The Trade Show, Business & Technical Education Programs will be held at the Convention Center. The Welcome Reception, Hospitality Night/OESP Reception and OESP Awards Banquet will be held at Harrah's.

Select Criteria:

 Tracks = Technical Education

Monday, May 22, 10:00 AM - 11:00 AM


  • Room 415
What do you do in slower times of the year? Keeping oil technicians as productive as possible is critical to a positive bottom line. This session explores simple, easy to implement processes and procedures to keep technicians busy in traditionally slower times of the year....
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    Monday, May 22, 11:15 AM - 12:15 PM


    • Room 415
    What you allow will continue.  This class will discuss how boundaries apply to leadership in creating clarity about who owns what. Who is the directly responsible person? We'll discuss how boundaries define who we are, who we are not, what we are willing to do and how these principles help to...     Read More
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      Monday, May 22, 12:30 PM - 1:30 PM


      • Room 415
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        Monday, May 22, 1:45 PM - 2:45 PM


        • Room 415
        You'll want to attend this talk if any of these things ring a bell. People are busy, but only a little gets done. There needs to be more accountability that ensures certain behaviors happen. There is a pattern of shame in the system to control behavior. People tend to blame. People merely do what they...     Read More
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          Monday, May 22, 3:00 PM - 4:00 PM


          • Room 415
          The passage of the Inflation Reduction Act has impacted our industry. There are tax credits and rebates for biofuels and oil-fired equipment, as well as strong incentives for electric heat pumps and other alternative energy technologies. This presentation will help you to alleviate any confusion your customers might have, and will give you the tools to successfully...     Read More
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            Tuesday, May 23, 8:00 AM - 9:00 AM


            • Room 415
             This course will prepare you for upgrading current liquid fuel supply systems for operational characteristics of ultra-low sulfur and all renewable fuels. Topics of discussion will include filters, fire safety...     Read More
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            Sponsored by


              • Room 408-409
               CO Safety & Combustion Analysis in Residential, Commercial, Industrial Applications: • What is combustion? • 3T’s of combustion • Excess air • CO2 (carbon dioxide) • Direct O2 vs. CO2 (why measuring O2 is important) •...     Read More
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              Sponsored by


                • Room 414
                In this class we uncover what makes TRIO the most valuable product in the heating industry today. TRIO has been a staple of excellence for over 15 years. Learn about...     Read More
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                Sponsored by


                  • Room 405-406
                   A discussion of low temperature venting of oil-fired equipment with polypropylene.  We will review the challenges facing our industry with regards to venting and explain how dilution air venting will...     Read More
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                    Tuesday, May 23, 8:00 AM - 9:15 AM


                    • Room 418
                     Strategies to either reduce or eliminate kerosene dependencydependency in either heating oil or motor fuel (on-road & offroad) applications. With recent kerosene price spikes and lack of availability, this session will explain those fuels characteristics and how reduced blends with additives can provide the performance needed in our marketplace. This...     Read More
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                    Sponsored by

                      Tuesday, May 23, 9:15 AM - 10:15 AM


                      • Room 405-406
                      This session will explain the recent changes to the Standard for the Installation of Oil Burning Equipment (NFPA 31), including the 2016 and 2020 versions as well as the upcoming...     Read More
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                        • Room 414
                         The course will provide a general product overview of all the Rinnai Residential and Commercial Boilers including various applications, technical details and installation best practices.  We will also review the...     Read More
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                        Sponsored by

                          Tuesday, May 23, 9:15 AM - 10:30 AM


                          • Room 415
                           In this class, you will learn what it takes to be successful in installing boilers and how to avoid the roadblocks to success. The class will cover boiler sizing using...     Read More
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                          Sponsored by


                            • Room 408-409
                             Gas Conversion Burners/Do's, Don'ts/Installation and Service...
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                            Sponsored by


                              • Room 417
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                                Tuesday, May 23, 9:30 AM - 10:45 AM


                                • Room 418
                                “Will Bioheat® fuel flow in cold temperatures?”  One may wonder how that can be possible, since some biodiesel may have cloud and pour points approaching 46 degrees Fahrenheit. Even ultra-low sulfur heating oil (ULSHO) is affected by cold-flow temperatures that near 15 degrees F. Adding to cold weather challenges is condensation...     Read More
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                                Sponsored by

                                  Tuesday, May 23, 10:30 AM - 11:30 AM


                                  • Room 405-406
                                  In this session, we are going to explore entering this industry as a new employee and navigating through while learning from scratch. Using personal experiences from joining the industry 8 years ago, John will discuss topics such as: mentoring, family businesses, education, and how to be successful from an inexperienced...     Read More
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                                    Tuesday, May 23, 10:30 AM - 12:00 PM


                                    • Room 414
                                    How do you zone your systems? What do your customers want in a zoning system? Zone valves or zone circulators? And then once the decision is made, how do you wire it? All these questions and more will be covered in this session to understand what’s in the boxes. Are...     Read More
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                                      Tuesday, May 23, 10:30 AM - 1:00 PM


                                      • Room Room 412
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                                        Tuesday, May 23, 10:45 AM - 12:00 PM


                                        • Room 415
                                         Whether you are currently installing and servicing propane and natural gas boilers or would like to open up this source of revenue, this class will teach you the fundamentals. Learn...     Read More
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                                        Sponsored by


                                          • Room 417
                                          Customers want to be heard, understood, and empowered to make their own choice. Join Roger Daviston for this exciting class, where I'll introduce you to motivational interviewing as it applies...     Read More
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                                            • Room 408-409
                                            This course will cover: Hydronic fundamentals, The Hydronic Circuit, Hydronic Primary Heat Sources, Near Boiler Components, Pumping the Primary Loop, Secondary Piping, Hydronic Controls. Scan this QR code to enroll with...     Read More
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                                            Sponsored by

                                              Tuesday, May 23, 11:00 AM - 12:00 PM


                                              • Room 418
                                              This presentation will focus on the installation of an underground propane tank. Basic fundamentals of the installation with best practices. We will discuss what is needed prior to the installation and preparation. Review of NFPA# 58 requirements for tank location and testing of the anode bags. The installation of the...     Read More
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                                                Tuesday, May 23, 11:45 AM - 12:45 PM


                                                • Room 405-406
                                                Counteract Corrosion-Hydronic System Water Quality: • Causes of corrosion in hydronic systems • Effects on system water quality from oxygen intrusion • High mass vs low mass (condensing boilers) and the damage caused by Magnetite • Benefits of using magnetic filtration to mitigate system damage the presence of Magnetite • Improved efficiency and system component/equipment...     Read More
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                                                  Tuesday, May 23, 1:00 PM - 2:00 PM


                                                  • Room 405-406
                                                  This seminar will provide helpful information on what to look for when inspecting aboveground oil tanks during annual tune-ups. It will also provide information on maintaining fuel oil tanks and educating your customers on oil tank maintenance....
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                                                    Tuesday, May 23, 2:15 PM - 3:30 PM


                                                    • Room 405-406
                                                    Open new doors to IAQ opportunities. We will go over the 6 points of control within the Air Cycle of the home ( Temperature- Humidity-Particles-Carbon Dioxide -Carbon Monoxide - Odors and Smells) Review of Humidifiers, Dehumidifiers, Ventilators-UV Lamps and Controls. How they interact with each other to have a healthy and...     Read More
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                                                    Sponsored by

                                                      Wednesday, May 24, 8:00 AM - 9:00 AM


                                                      • Room 415
                                                      We need at least one on every hydronically heated project, some installations use a bunch. With all the choices today in the world of circulators, which one is best; the one on...     Read More
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                                                      Sponsored by


                                                        • Room 414
                                                        As current and emerging appliance trends evolve, the technology controlling them, operationally and safety, must evolve too. Carlin and Hydrolevel are leading the way in evolving their industry leading technology...     Read More
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                                                        Sponsored by


                                                          • Room 418
                                                            Binding fuel units have a become a more common problem in recent years. What’s behind it? And more importantly, how to resolve the issue? An in depth look at why...     Read More
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                                                            • Room 408-409
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                                                            Sponsored by


                                                              • Room 405-406
                                                              Mixing valves are used in DHW and hydronic applications to control water temperature to fixtures and heat emitters.  When they're not, it can be pretty easy to point fingers even...     Read More
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                                                                • Room 417
                                                                This program will discuss upgrading current burners to meet the requirements for safe reliable combustion when burning B100 fuel oil. This course will cover the operational characteristics of ultra-low sulfur...     Read More
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                                                                Sponsored by

                                                                  Wednesday, May 24, 9:15 AM - 10:15 AM


                                                                  • Room 417
                                                                   This class will cover: Cracked heat exchanger verification Cross contamination verification Why a combustion analyzer is 7 tools in one CO Safety Liability Making money with an analyzer Commissioning, diagnosing and maintaining equipment with an analyzer The need...     Read More
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                                                                  Sponsored by


                                                                    • Room 415
                                                                    This class compares and contrasts assertiveness and aggression. Many technicians default to a passive style of interacting with customers because they don't want to be aggressive. We'll discuss what assertiveness...     Read More
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                                                                      • Room 414
                                                                      This course will provide quick and uncomplicated guideposts for troubleshooting burner operation and those repeat service calls. Learn how today’s controls can diagnose component failure through LED lights or through...     Read More
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                                                                      Sponsored by


                                                                        • Room 418
                                                                         In this class attendees will learn why Cavagna is the global leader in Regulators. We will also do a deep dive on the newest product, the DSS 7 from Cavagna...     Read More
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                                                                        Sponsored by


                                                                          • Room 405-406
                                                                          Covers piping and operation of 1-pipe steam heating systems. Copies of "Color of Steam" manual & "15 Basic Rules to Make Steam Systems Work Properly" are included....
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                                                                            Wednesday, May 24, 9:15 AM - 10:45 AM


                                                                            • Room 408-409
                                                                            The agenda for this program includes: 1. 2023 Regulatory efficiency changes including new M1 testing 2. AIM ACT 3. 2025 Refrigerant changes 4. Additional future regulatory changes:      -Electrification / decarbonization      -Non-condensing gas furnaces      -Disposable refrigerant cylinders 5. Inflation Reduction Act...
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                                                                              Wednesday, May 24, 10:30 AM - 11:30 AM


                                                                              • Room 405-406
                                                                              This presentation will review Resideo's wifi and Redlink thermostats. We will detail differences on features to assist you on focusing in on the best product options for your application.We will review advanced wiring and programming configurations for dual fuel and hybrid systems. We will detail the accesorries and what works...     Read More
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                                                                              Sponsored by

                                                                                Wednesday, May 24, 11:45 AM - 1:30 PM


                                                                                • Room 405-406
                                                                                This class is an introduction to wiring devices for your residential systems. Whether you are brand new to the industry or just need a refresher, this course will tell you what you need to know to get the job done right. Learn the three parts of every electrical circuit, the...     Read More
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