Please Note: The Trade Show, Business & Technical Education Programs will be held at the Convention Center. The Welcome Reception, Hospitality Night/OESP Reception and OESP Awards Banquet will be held at Harrah's.
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Tracks = Technical Education
Monday, May 22, 10:00 AM - 11:00 AM
What do you do in slower times of the year? Keeping oil technicians as productive as possible is critical to a positive bottom line.
This session explores simple, easy to implement processes and procedures to keep technicians busy in traditionally slower times of the year....
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Monday, May 22, 11:15 AM - 12:15 PM
What you allow will continue.
This class will discuss how boundaries apply to leadership in creating clarity about who owns what. Who is the directly responsible person? We'll discuss how boundaries define who we are, who we are not, what we are willing to do and how these principles help to...
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Monday, May 22, 12:30 PM - 1:30 PM
Whether you call them reworks, repeats or callbacks, they are a curse on all facets of your service business. They devastate profitability, customer satisfaction and technician morale. While they can never be eliminated, learn to reduce to the greatest extent possible the callbacks that are sapping the lifeblood of your service...
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Monday, May 22, 1:45 PM - 2:45 PM
You'll want to attend this talk if any of these things ring a bell. People are busy, but only a little gets done. There needs to be more accountability that ensures certain behaviors happen. There is a pattern of shame in the system to control behavior. People tend to blame. People merely do what they...
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Monday, May 22, 3:00 PM - 4:00 PM
The passage of the Inflation Reduction Act has impacted our industry. There are tax credits and rebates for biofuels and oil-fired equipment, as well as strong incentives for electric heat pumps and other alternative energy technologies. This presentation will help you to alleviate any confusion your customers might have, and will give you the tools to successfully...
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Tuesday, May 23, 8:00 AM - 9:00 AM
This session will give you the knowledge to properly service & troubleshoot mini-split systems. ...
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This course will prepare you for upgrading current liquid fuel supply systems for operational characteristics of ultra-low sulfur and all renewable fuels. Topics of discussion will include filters, fire safety...
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CO Safety & Combustion Analysis in Residential, Commercial, Industrial Applications:
• What is combustion?
• 3T’s of combustion
• Excess air
• CO2 (carbon dioxide)
• Direct O2 vs. CO2 (why measuring O2 is important)
•...
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In this class we uncover what makes TRIO the most valuable product in the heating industry today. TRIO has been a staple of excellence for over 15 years. Learn about...
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A discussion of low temperature venting of oil-fired equipment with polypropylene. We will review the challenges facing our industry with regards to venting and explain how dilution air venting will...
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Tuesday, May 23, 8:00 AM - 9:15 AM
Strategies to either reduce or eliminate kerosene dependencydependency in either heating oil or motor fuel (on-road & offroad) applications. With recent kerosene price spikes and lack of availability, this session will explain those fuels characteristics and how reduced blends with additives can provide the performance needed in our marketplace. This...
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Tuesday, May 23, 9:15 AM - 10:15 AM
This session will explain the recent changes to the Standard for the Installation of Oil Burning Equipment (NFPA 31), including the 2016 and 2020 versions as well as the upcoming...
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The course will provide a general product overview of all the Rinnai Residential and Commercial Boilers including various applications, technical details and installation best practices. We will also review the...
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Tuesday, May 23, 9:15 AM - 10:30 AM
In this class, you will learn what it takes to be successful in installing boilers and how to avoid the roadblocks to success. The class will cover boiler sizing using...
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This course will cover:
* Selecting a good equipment candidate
* Selecting the correct burner configuration
* Following Codes and Standards
* Understanding the tools needed, analyzer, manometer, etc...
* Troubleshooting and maintenance...
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In this session we will review traditional heat pumps and the differences between standard AC systems versus heat pumps. We will discuss how to diagnose the different devices involved and...
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Tuesday, May 23, 9:30 AM - 10:45 AM
“Will Bioheat® fuel flow in cold temperatures?”
One may wonder how that can be possible, since some biodiesel may have cloud and pour points approaching 46 degrees Fahrenheit. Even ultra-low sulfur heating oil (ULSHO) is affected by cold-flow temperatures that near 15 degrees F. Adding to cold weather challenges is condensation...
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Tuesday, May 23, 10:30 AM - 11:30 AM
In this session, we are going to explore entering this industry as a new employee and navigating through while learning from scratch. Using personal experiences from joining the industry 8 years ago, John will discuss topics such as: mentoring, family businesses, education, and how to be successful from an inexperienced...
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Tuesday, May 23, 10:30 AM - 12:00 PM
How do you zone your systems? What do your customers want in a zoning system? Zone valves or zone circulators? And then once the decision is made, how do you wire it? All these questions and more will be covered in this session to understand what’s in the boxes. Are...
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Tuesday, May 23, 10:30 AM - 1:00 PM
Tuesday, May 23, 10:45 AM - 12:00 PM
Whether you are currently installing and servicing propane and natural gas boilers or would like to open up this source of revenue, this class will teach you the fundamentals. Learn...
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Customers want to be heard, understood, and empowered to make their own choice. Join Roger Daviston for this exciting class, where I'll introduce you to motivational interviewing as it applies...
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This course will cover: Hydronic fundamentals, The Hydronic Circuit, Hydronic Primary Heat Sources, Near Boiler Components, Pumping the Primary Loop, Secondary Piping, Hydronic Controls.
Scan this QR code to enroll with...
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Tuesday, May 23, 11:00 AM - 12:00 PM
This presentation will focus on the installation of an underground propane tank. Basic fundamentals of the installation with best practices. We will discuss what is needed prior to the installation and preparation. Review of NFPA# 58 requirements for tank location and testing of the anode bags. The installation of the...
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Tuesday, May 23, 11:45 AM - 12:45 PM
This sesssion will look at the causes of corrosion in hydronic systems and the effects on system water quality from oxygen intrusion, high mass vs low mass (condensing boilers) and the damage caused by magnetite. We will also look at the benefits of using magnetic filtration to mitigate system damage the presence of magnetite, improved efficiency and system component/equipment...
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Tuesday, May 23, 1:00 PM - 2:00 PM
This seminar will provide helpful information on what to look for when inspecting aboveground oil tanks during annual tune-ups. It will also provide information on maintaining fuel oil tanks and educating your customers on oil tank maintenance....
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Tuesday, May 23, 2:15 PM - 3:30 PM
Open new doors to IAQ opportunities. We will go over the 6 points of control within the Air Cycle of the home ( Temperature- Humidity-Particles-Carbon Dioxide -Carbon Monoxide - Odors and Smells)
Review of Humidifiers, Dehumidifiers, Ventilators-UV Lamps and Controls. How they interact with each other to have a healthy and...
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Wednesday, May 24, 8:00 AM - 9:00 AM
We need at least one on every hydronically heated project, some installations use a bunch. With all the choices today in the world of circulators, which one is best; the one on...
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As current and emerging appliance trends evolve, the technology controlling them, operationally and safety, must evolve too. Carlin and Hydrolevel are leading the way in evolving their industry leading technology...
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Binding fuel units have a become a more common problem in recent years. What’s behind it? And more importantly, how to resolve the issue? An in depth look at why...
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What is VRF? This session will review why you would want to use it as compared to a traditional system; What makes it better or worse; and how to apply...
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Mixing valves are used in DHW and hydronic applications to control water temperature to fixtures and heat emitters. When they're not, it can be pretty easy to point fingers even...
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This program will discuss upgrading current burners to meet the requirements for safe reliable combustion when burning B100 fuel oil. This course will cover the operational characteristics of ultra-low sulfur...
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Wednesday, May 24, 9:15 AM - 10:15 AM
This class will cover:
Cracked heat exchanger verification
Cross contamination verification
Why a combustion analyzer is 7 tools in one
CO Safety
Liability
Making money with an analyzer
Commissioning, diagnosing and maintaining equipment with an analyzer
The need...
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This class compares and contrasts assertiveness and aggression. Many technicians default to a passive style of interacting with customers because they don't want to be aggressive. We'll discuss what assertiveness...
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This course will provide quick and uncomplicated guideposts for troubleshooting burner operation and those repeat service calls. Learn how today’s controls can diagnose component failure through LED lights or through...
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In this class attendees will learn why Cavagna is the global leader in Regulators. We will also do a deep dive on the newest product, the DSS 7 from Cavagna...
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Covers piping and operation of 1-pipe steam heating systems. Copies of "Color of Steam" manual & "15 Basic Rules to Make Steam Systems Work Properly" are included....
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Wednesday, May 24, 9:15 AM - 10:45 AM
The agenda for this program includes:
1. 2023 Regulatory efficiency changes including new M1 testing
2. AIM ACT
3. 2025 Refrigerant changes
4. Additional future regulatory changes:
-Electrification / decarbonization
-Non-condensing gas furnaces
-Disposable refrigerant cylinders
5. Inflation Reduction Act...
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Wednesday, May 24, 10:30 AM - 11:30 AM
This presentation will review Resideo's wifi and Redlink thermostats. We will detail differences on features to assist you on focusing in on the best product options for your application.We will review advanced wiring and programming configurations for dual fuel and hybrid systems. We will detail the accesorries and what works...
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Wednesday, May 24, 11:45 AM - 1:30 PM
This class is an introduction to wiring devices for your residential systems. Whether you are brand new to the industry or just need a refresher, this course will tell you what you need to know to get the job done right. Learn the three parts of every electrical circuit, the...
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