What the heck is ORAFOL?
ORAFOL® is our choice for vinyl and reflective for and we are proud to have them as they are one of the leading companies in producing reflectives.
Do we handle that? OR does ORAFOL/who makes sure its right?
ORAFOL makes sure that the material is compliant and Safety Decals ensures that the final product is correct (dimensions,
application, ect…)
What areas do we service?
We service internationally but are based out of West Michigan.
Installation?
We are glad to come and install your order!
Depending on the complexity of the installation, the installation fee may vary.
What kind of artwork can I send?
The best file type for us to use will vary depending on the project. Most of the time a PDF will work great though.
What if I don't have artwork?
Do you keep my artwork on file?
Yes we do, but if you would ever like it removed just let us know and we are able to remove it for you.
Do you match PMS colors?
Yes
Do you help create artwork?
Yes
Will it be heat-sealed or embroidered?
Make sure the check the description of the product and i
Can I ship to multiple
locations?
We are able to ship one order with multiple items to any addresses you request.
What type of payments do you accept?
We accept all major card carriers, checks,
and cash.
When do I pay?
You can pay when you come to pick up your purchase or if you are having your purchase shipped, we will send you an
invoice once it ships and you pay then.
Can I cancel/change my order?
Is there a minimum cost or purchase requirement?
There is no minimum requirement of any sort! Feel free to purchase whatever you want with no worries!
If I reorder an item, is there
another setup/artwork fee?
Nope, as long as we have previously done that artwork for the
Will I see a proof before my
order is made?
Yes, we always want to make sure that the
artwork is up to the your standards before we send it into production.
Do we offer samples?
Trademarks?
What if I am unhappy with my
order?
We will replace it at no cost to you. We want to make sure you are satisfied with our products, so we will do whatever we need to make it right. If you don’t want the product remade we can give you a full refund.
For more
information on these questions and more, please contact our sales team at sales@safetydecals.com.