Hi, welcome to Benbria and the Loop Platform
The Loop Platform helps you collect feedback and manage messagings from across your hotel or resort. Loop Feedback is our survey tool, helping you collect pre-stay and post-stay feedback from customers to help improve the customer experience. Loop Inbox allows for real-time messaging, enabling you to communicate effortlessly with customers across your hotel. This combines channel management (Messenger, WhatsApp, SMS, email, and more), with outbound messaging for a robust all in one solution for hospitality messaging.