Zucchetti North America/Vertical Booking  

Hillsboro,  OR 
United States

Welcome to Zucchetti North America!

Looking for an innovative, cost-effective, integrated suite of solutions that will make a real difference in your bottom line? 

Zucchetti North America – the North American outpost of the Italian-based Zucchetti Group – is a one-stop hospitality technology provider, offering hotels of all types and sizes, a complete, integrated tech stack, including Vertical Booking's suite of reservations solutions; PMS offered by Lodgical Solution and LEANTCPOS and Systopia POS and payment solutions; Rateboard RMS; self-service hotel check-in from POK, as well as additional solutions from our extensive partner network.

Zucchetti is one of the most respected IT software and ICT development companies in Europe with over 700,000 customers worldwide. Currently, Zucchetti North America's focus is offering solutions for the hospitality market but, in the future, the company will also expand to offer solutions for other industries, including HR, ERP, workforce management, etc.

Find out more about Zucchetti North America and our leading, all-in-one, integrated tech stack for hotels by visiting us at www.ZucchettiNorthAmerica.com


Introducing Zucchetti North America's Integrated, Hospitality Tech Stack


  • Vertical Booking Reservation Solutions
    Vertical Booking offers a customizable, cost-effective, all-in-one reservation solution to both independent hotels and chains, that supports the entire booking cycle, to optimize booking conversion and revenue....

  • Vertical Booking offers a customizable, cost-effective, all-in-one reservation solution to both independent hotels and chains, designed to improve booking conversion rates and increase revenue. Vertical Booking’s fully integrated CRS solution, includes:

    Hotel Booking Engine

    • Customizable booking engine with optional Vanity URLs
    • OTA Rate Comparison Tool
    • Up-selling features, including Persuasive Messaging, Alternative Offers and Secret/Locked Deals
    • Room upgrade functionality
    • Recovery Strategy
    • Conversion Analysis
    • ADA WCAG 2.1 Compliant

    Channel Manager, with connectivity to 350+ OTAs, Wholesalers, Tour Operators & 120+ PMS

    GDS Distribution

    Guest Review Platform

    Call Center Services

    White Label Solutions


    The Benefits of Vertical Booking’s CRS

    The most complete CRS on the market. Designed to boost booking conversion rates and revenue for both chains and independent properties.

    Optimized user interface and user experience. Developed with hoteliers, the intuitive platform is built for flexibility and ease of use to support even the most complex distribution strategy. The innovative structure of the platform is designed for speed, reliability and unlimited scalability.

    Top-tier customer support. Our qualified account managers are available around the globe to provide prompt support by phone, email and online chat.

    Competitive and flexible pricing models. We offer our suite of services with both transaction and subscription-based pricing models to make the solution accessible to all types and sizes of hotels.

    Boost booking conversion & revenue. Vertical Booking’s solutions are built to support hoteliers to drive bookings and achieve their revenue goals.


    About Vertical Booking

    Found in 1999, Vertical Booking has been implemented in more than 10,000 hotels in more than 100 countries worldwide, translated into 29 different languages and is usable in all currencies, with offices in the United States, Italy, Mexico and Thailand. No matter the size of your property or group, Vertical Booking can provide a complete, easy-to-use, affordable turnkey solution that supports the entire booking cycle to optimize booking conversion and revenue.

  • Lodgical Solution Property Management System (PMS)
    Lodgical Solution is an intuitive, comprehensive property management system, available to all types of lodging providers, which gives you the info you need to keep your property running at peak performance, without any of the tech headaches....

  • Property management system built by hoteliers, for hoteliers.

    You work hard to give each guest the most pleasant, relaxing experience possible but, if you’re like most hoteliers, your property management software doesn’t live up to your high standards; in fact, it’s a big part of the operational problems that you experience, day-in and day-out.

    That’s where Lodgical Solution comes in…

    Lodgical Solution is an intuitive, comprehensive property management system, available to all types of lodging providers. Our PMS gives you all the information that you need to keep your property running at peak performance at-a-glance, without any of the tech headaches, to allow you to devote your time and energy to what really matters: the guest experience.

    Savvy lodging providers across North America are trusting Lodgical Solution PMS because it was built on 30 years of the best ideas from property managers, and offers the most effective way to optimize their operations; now the important question is… will you??


    Why Lodgical Solutions?

    Lodgical Solutions PMS offers you all the tools you need to run your property smoothly, including:

    Reservation Management

    Using Lodgical Solution PMS, you can quickly and easily access all the data you need for each reservation from one easy-to-understand dashboard, with customizable reservations and guest profiles (which make it easy to keep return guests happy by offering them exactly what they are looking for, without them having to ask)

    Online Booking

    Don’t limit yourself to guests who already know you. Lodgical Solution connects to many central reservation systems, so guests can find you on third-party booking sites or your own.

    Point of Sale

    Eliminate the hassle of learning and integrating more solutions, using Lodgical Solution’s customizable and integrated POS, so guests can charge meals and other non-room charges directly to their rooms.

    Simple and Secure Payments

    Our software is PCI-compliant, meaning no credit card numbers are ever stored on your system, eliminating your property’s – and your guests’ – risk.

  • LEAN Hotel System PMS
    LEAN is a 100% cloud-based, multi-device property management system (PMS) developed to increase productivity with a best-in-class user experience....

  • LEAN Hotel System PMS is a 100% cloud-based, multi-device property management system (PMS) developed to increase productivity with a best-in-class user experience.

    Design: Less is More: Modern design, less complexity, and with only the functionality that you really need.

    Increase Productivity: Eliminate delays and inefficiencies inherent to manual processes. 

    Benefits of LEAN Hotel System PMS

    1. Rate management – All rate plans and rules are configured in the CRS.
    2. Credit cards management – No credit card storage. One-click charges and refunds.
    3. Multi-property, multi-currency and multi-language functionality.
    4. Reservation total life cycle concept – Reservation panel shows all reservations from created to checked-out, from a single dashboard showing visual logs.
    5. Automations – One-click no shows, deposit auto billing, invoicing, change customer on invoice, check-in/check-out (moving charges between reservations), automation rules and send cancellation email with invoice.
    6. Fast check-in – Fast and easy check-in process (step-by-step) with a low-cost, high-speed scanner.
    7. No duplicate profiles – Customer database shared by hotel chain, using match rules to identify repeat customers and display the detailed historical profile information automatically.
    8. Flexible and easy billing process – Simplified billing process allows you to select which items should be billed.
    9. Reports – Personalized, standard and ad-hoc reports. Save your own favorite reports and schedule them.
  • POK Hotel Check-In
    POK Hotel Check-In: The New Generation of Self-Service...

  • POK Hotel Check-In: The New Generation of Self-Service

    ⏰ Check-ins in seconds

    👋 Check-out available

    😀 Increase customer satisfaction with a flexible customer journey

    💰 Reduce operational costs

    👩 ID/Passport scanner with face recognition

    💳 Credit card payments

    🔑 Room key generation

    💻 Online check-in in advance

    Multiple Check-In Options

    POK offers a wide range of check-in options to offer the best customer journey possible, including:

                POK Hotel Kiosk

                POK Check-In with a Host

                POK Check-In On-the-Go

                POK Online Check-In

  • Rateboard RMS
    Revenue Management System for Hotels & Resorts...

  • Intelligent Pricing

    RateBoard is a revolutionary RMS that simplifies and automates time-consuming hotel operational processes, such as forecasting, pricing and rate maintenance.

    Our stable pricing algorithm takes into consideration the actual booking situation, historical data, competitor data, market demand, guest reviews, events and holidays to optimize rates based on the changing market.

                           Improve your pricing strategy

                          Obtain new perspectives on pricing

                          Increase your revenue by up to 20%


    Quick and Easy

                Setting your property’s rates is often a complex process, but it no longer has to be; RateBoard’s intuitive interface make pricing quick and easy to learn and use.


    Profitable Price Suggestions

    With the price calendar, it’s easy to change and adapt your prices for the next 365 days. The price suggestions can be accepted or individually adjusted based on your pre-defined guidelines, allowing you to react as your competitors’ pricing and the market fluctuates, in real-time, to unlock new revenue potential.


    Understand your Guests Better

    Personalized service requires more customer context and RateBoard’s analytics offers deeper insight into your historical sales so you can better meet the needs of your future guests.  Booking analysis, using AI machine learning algorithms, help you better understand and predict the booking habits of your guests, measure your performance and generate more bookings and revenue.


    Understand the Market

    Many factors influence how and if a guest chooses a hotel: guest valuations, competitor pricing, supply and demand within the destination, local events or school holidays.  RateBoard’s stable rate algorithm analyzes this information daily, providing actionable market insights to help your property boost your bottom line.


    Save Time

    Rateboard’s intelligent notifications help you monitor your hotel’s performance and the overall market, alerting you to unusual market deviations that may impact your ideal room rate for a given day/date range.

    With the integration of your existing hotel software and external data sources, RateBoard can provide you with the optimal price for your guest – whenever, wherever, without lifting a finger!

    TCPOS is Zucchetti’s omni-functional revenue hub for superior guest service in hospitality environments, including restaurants, gift shops, spas, activities, markets, vending and retail....

  • A global solution, TCPOS offers functionality in multiple languages and currencies, including fiscal management and taxes, in an all-in-one cloud database. Featuring robust, closed-loop, cashless options and digital self-ordering capabilities, TCPOS provides a seamless payment experience for your guests, property-wide, and real-time enterprise reporting for management.


    • Traditional Point of Sale
    • Self-Service Point of Sale
    • Order & Pay Kiosk
    • App (Remote) Ordering/Click and Collect
    • Table Service (Fine Dining, Quick Service)
    • Kitchen Monitors & Printers
    • Vending Machines
    • Mobile Dashboard

  • Systopia Digital Concierge
    Systopia’s Digital Concierge is Zucchetti’s cloud-based technology for managing hotel meeting rooms and conference centers....

  • Systopia’s Digital Concierge is Zucchetti’s cloud-based technology for managing hotel meeting rooms and conference centers.

    Digital Concierge provides a safe, convenient way to customize and streamline clients’ meeting experience, whether they are hosting a private lunch for four or a meeting for forty.


    • Paging from room
    • Receiving via mobile device or text message
    • Do Not Disturb mode
    • On-demand refreshments ordering from room
    • Kitchen printers and monitors
    • Real-time reception dashboard

    Everything you and your client need to ensure a seamless meeting experience.

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