Crave Interactive  

United States

Innovating the Guest Experience

Crave Interactive are experts in creating outstanding digital guest service solutions for hospitality businesses worldwide. Our solutions are designed to delight your guests. increase your sales and reduce your costs.

Brands: Crave Interactive is a world leading developer of cloud-based solutions for hotels that provide digital guest services via proprietary in-room tablets. Crave clients range from 25 to 4,000 rooms.


A Quick Introduction To Crave Interactive - Innovating The Guest Experience

 Press Releases

  • Ground-breaking AI solution for hotels with a unique AI Display Window to complement natural language chat.


    London, Tuesday 20th June 2023 - Crave Interactive Ltd, a global leader in hospitality technology solutions, is thrilled to announce the release of Crave AI, a ground-breaking guest service solution that harnesses the power of artificial intelligence (AI). With innovative features such as the AI Display Window and integrated Video Chat, Crave AI reimagines the way hotels and resorts can connect and engage with their guests.

    Crave’s AI Display Window is a unique innovation and displays relevant content and services during guest conversations. Videos, images and descriptions bring the conversation to life, creating a far better guest experience than simple chat.

    • Any web-based service can be displayed at the appropriate time, including restaurant booking, hotel reservations, F&B ordering systems, service requests, maps and menus.

    • Transactions and payments are easy and secure, with no personal data passed to the AI engine.

    For guests who would rather speak to a human and for requests that the AI bot cannot help with, Crave AI can instantly connect the guest to hotel staff via an integrated Video Chat feature. In this way, Crave AI provides the best automated and personal service in a compelling solution that will delight hotel guests. 


    "We are thrilled to introduce Crave AI, a game-changing solution that takes guest engagement to new heights," said Gareth Hughes, CEO of Crave Interactive. "The AI Display Window and integrated video chat feature provide a genuinely unique and compelling guest experience. AI is transforming the world at an incredible pace, and Crave AI will redefine the way hospitality establishments engage with their guests."


    Crave AI supports guest communication via voice, text, kiosk, in-room tablet and web. The AI Display Window is compatible with most hotel booking and ordering systems and any web pages. 


    The first hotel deployments are expected in Q3 2023, with large groups supported from Q4 2023. 


    Visitors to HITEC 2023 in Toronto should visit the Crave team at booth #1335 for a personal demo of Crave AI and Crave Instant Video. 


    To learn more about Crave AI, or to request a personal demo, please visit craveinteractive.com/crave-ai

    About Crave Interactive:


    Crave Interactive is a global provider of innovative technology solutions designed specifically for the hospitality industry. With a passion for enhancing guest experiences, Crave Interactive develops cutting-edge products that seamlessly integrate into hotels and resorts worldwide. Its portfolio includes guest engagement platforms, in-room tablets, mobile applications, and the revolutionary Crave AI, all aimed at improving service delivery, enhancing guest satisfaction, and maximizing operational efficiency.






    Media Contact:

    Craig Pattenden - Head of Marketing

    Crave Interactive


    +44(0)330 403 0144



  • Crave In-Room Tablets
    Bespoke-designed In-Room tablets for the Hospitality Industry. The Crave tablet has unique features making it the best choice for any Hotel....

  • Make your guests feel like VIPs

    For the ultimate guest experience, Crave in-room tablets are perfect for resort and luxury properties. Elegant, highly intuitive and visually appealing, they help create a positive and lasting memory for your guests.

    We were the first company to design tablets specifically for hotels, and we believe our 4th generation T3 tablets and docks are the best ever designed for hotels.

    • Batteries that the Hotel staff can replace
    • Protective covers to protect again knocks
    • Bespoke charging dock for the bedside
    • USB type A and C guest charging ports
    • Choice of screen sizes 7" and 10"
    • Cloud based platform  with complete remote management
  • Crave Mobile
    Keep your guests engaged wherever they go, with mobile access to all of your services. Crave’s mobile solution provides everything your guests need in an intuitive and engaging manner bespoke to your brand.


  • With instant access to services from anywhere – the pool, the lobby, meeting rooms, guest rooms – your guests will love the simplicity and speed with which they can find information and order what they need.

    Our data insights and experience can help you ensure maximum guest engagement and increased sales of ancillaries.

  • Crave Instant Video
    Leave a lasting impression - Crave helps hotels create lasting impressions for their guests with outstanding digital services throughout their stay....

  • Video service, designed for hotels

    Crave Instant Video allows hotel guests to instantly connect with relevant hotel staff from anywhere via a video chat link. 

    It has been designed specifically for the hotel environment and is incredibly easy to deploy and for hotel staff and guests to use. 

    The Instant Video service helps create memorable guest experiences with a personal touch for your guests, while maximising the efficiency of your guest facing staff. 

  • Crave AI - Hotel Guest Service Redefined
    Crave AI is a fully managed AI solution for hotels that provides exceptional guest services....

  • It's not just a text chatbot, but an elegant natural language solution that includes contextual visual content with Crave's unique AI Display Window.

    And to top that we've integrated video chat for the moments when human service is required.

    The result is a truly compelling guest experience.xperience.And to top that we've integrated video chat for the moments when human service is required.

    The result is a truly compelling guest experience.

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