Inn-Flow Hotel Software  

Cary,  NC 
United States

Welcome to Inn-Flow!

One Solution. Built for Hotels.

We offer a suite of hotel-specific applications including Accounting, Labor Management, Procurement, and Sales. We also provide specialized Payroll and Accounting Services.

Inn-Flow lives at the intersection of hospitality and technology. Our mission is to use the latest in technology to solve challenges common to the hotel industry, improve efficiency and drive performance.


The Inn-Flow Advantage

Inn-Flow is more than a bunch of applications—it’s a management system. In a single solution, you’ll have all the necessary tools designed to streamline operations through…

  • Visibility – Visualize performance and see live metrics across all parts of your operations.
  • Automation – Automate repetitive tasks like daily entries, scheduling, and reporting.
  • Integrations – Our products integrate with each other in addition to multiple 3rd party applications. 


Book a personalized meeting at HITEC


Brands: Hotel Specific Accounting, Labor Management, Payroll, Procurement and Sales modules

 Press Releases

  • By John Erhart 

    As hoteliers we all know that one of the largest controllable expenses in the hotel industry is labor. Unfortunately, this is where we have seen massive fluctuation. Nearly four million hospitality jobs were lost last year, and at least 2 in 10 hotel employees who were working before the pandemic have still not returned to work*. 

    While hotels want to retain their talent, it’s critical that they manage their staff in a way that protects their bottom line. Operating leanly, and capitalizing on opportunities for reducing costs will be the name of the game this year. The best way hotels can recover is by embracing technology tools that help control expenses.

    I’ve included some thoughts below on why hotels (and franchisees, owners, etc.) should embrace management systems to relieve financial strain.

    Increasing Efficiency and ROI

    Technology should always remove barriers, and cloud-based solutions do it best because they are accessible from anywhere. But this does not guarantee a significant ROI. Efficiency is the key to success, so hoteliers should look for management systems that reduce the time spent on redundant tasks like manual data entry. This leads to fewer errors, and also streamlines the analysis of hotel-specific metrics. We see the most positive impact when software can reduce stress, eliminate the guesswork and allow for top-to-bottom transparency.  The best solutions will produce real-time metrics, keep budgets in check, and set clear expectations for hotel staff.  

    Avoiding Wasteful Spending

    Management systems can curtail many of the operational challenges that hotels face every day, especially those with financial implications. It’s critical for hoteliers to find a software solution that helps them see, understand and control all of their expenses from cleaning supplies to labor. You should expect your platform to relate these expenses to hotel specific metrics like POR and allow cost comparison across your portfolio. Robust forecasting and budgeting play a significant role in avoiding wasteful spending and projecting the bottom line.

    Getting Staff Back To What They Love to Do

    Getting your hotel staff away from spreadsheets and heavy data entry allows them to do what they do best – taking care of guests. Using a management system will reduce the labor needed for this type of work, allowing front desk staff and general managers to focus their time on creating a meaningful guest experience. This is needed more than ever as nervous or anxiety-ridden travelers start to venture back out this year.

    Maintaining Accuracy, Scalability and Ease of Use

    There are three main benefits to consolidating hotel accounting: accuracy, scalability, and ease of use. You gain accuracy when you eliminate the number of systems you’re using for operations and reporting. Then, as your operations grow, management systems must be able to scale to keep up as the portfolio expands. An ERP solution allows owners to streamline operations for Accounting, Labor Management, Payroll, Sales, Procurement and more. Using one centralized platform creates benchmarks across properties and can help identify new opportunities for improvement. 

    While it’s difficult to try and find a silver lining, the good news is that the hospitality industry has always found a way to rebound and thrive. It’s important to be strategic and embrace different modes of technology that will help the industry stay on the steady road to recovery.


    John Erhart is the CEO of Inn-Flow, a hotel management platform that consolidates all hotel operational needs into one comprehensive solution. Schedule a meeting with him and the Inn-Flow Team at HITEC and visit the website at www.inn-flow.com 


    * US News, Coronavirus Pandemic Sets Hotel Industry Back 10 Years, Report Finds


  • Accounting
    Accounting To Power Your Operations

    Inn-Flow was built by hoteliers, we understand exactly what hurdles you face when managing your accounting. That’s why we’ve simplified the process with our industry-leading Accounting solution....

  • Accounting is designed for multi-property operators to have visibility across all brands. Whether you have 1 hotel or 100, Inn-Flow provides you with accurate financial and business metrics every day…

    Popular Features 

    • PMS and payroll integration
    • Budget and forecast based on hotel-specific KPI’s
    • Industry compliance out of the gate (USALI 11th edition)
    • Digital ACH Payments
    • Bank Integrations
    • AP Automation


    * If you use our Accounting software, and feel like you need a helping hand, you can lean on Inn-Flow’s Accounting Support team to handle your daily accounting tasks.


    Accounting Support Services 

    • Dedicated Inn-Flow Accounting Assistant
    • Daily activity entry
    • Upload invoices for approval
    • Bank reconciliation
    • Credit card reconciliation
    • Payroll import
    • Cash management
    • P&L review


    All modules include Dashboards, Integrations, Unlimited Users, and Auto-Emailed Reports. Implementation and training is free!

    Book a personalized meeting at HITEC

  • Labor Management
    Your Complete Labor Solution

    With real-time visibility into every department, you’ll know exactly where to focus your time and resolve issues each day. Labor Management has robust features for real-time daily reporting, budgets, schedules, and more....

  • Inn-Flow’s Labor Management is your one-stop-shop, providing you with all the tools you need to manage your workforce.

    Popular Features

    • Budgeting & forecasting
    • Time tracking with overtime at risk alerts
    • Smart scheduling with drag and drop capabilities
    • Housekeeping management
    • Integrated time clock with Smile iD (facial recognition)
    • Payroll processor integrations


    *If you use our Accounting and Labor solution, we can even process your payroll for you.  What makes us different is absolute and total integration. Your accounting, your labor and your payroll are 100% integrated in one platform.  We call this “Punches to P&L”


    Payroll Services

    • Complete payroll processing
    • Auto prorate and import into accounting
    • No payroll journal entries
    • Worry-free tax filing
    • Direct deposit and W2’s
    • Dedicated payroll support specialist


    All modules include Dashboards, Integrations, and Auto-Emailed Reports. Implementation and training is free!

    Book a personalized meeting at HITEC

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