As the leading provider of cloud-based call-back solutions, Fonolo eliminates hold time and improves the way call centers interact with their customers on the web, mobile or by phone.
Fonolo's In-Call Rescue solution gives your customers the option to "Press 1 to get a call-back from the next agent," while Web Rescue and Mobile Rescue power your website and mobile app with click-to-call-back capabilities.
Fonolo's cloud-based technology works with any call center infrastructure and has minimal impact on your existing processes. An optional on-premise appliance can also be added to comply with strict security requirements.
For more information, visit fonolo.com or contact us at info@fonolo.com.
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