ADR1 | Speak Up to Move Forward: Essential Dialogue Skills for 2021
Wednesday, August 18, 2021: 12:30 PM - 1:45 PM
Speaker(s)
Description
A recent survey shows that half of companies that were successful during the pandemic attributed their success to "discussing what needed to be discussed" and taking action following these conversations. In this fast-paced, engaging session, you will learn the communication skills that have been shown in study after study to spell the difference between success and failure when stakes are high and opinions vary. You'll learn practical, implementable steps you can follow to improve your response to crucial conversations in and out of work.
Track(s)
Learning Objectives
-Identify "crucial moments" at work and home, especially as they relate to changes in 2020 and 2021
-Define what is a "crucial conversation"
-Learn how to replace your default response to crucial conversations with a more effective response
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