Socrates.ai  

Woodside,  CA 
United States
http://www.socrates.ai

• Booth: 5915

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• Return on Experience Calculator (Aug 30, 2021)

  Employee benefits, calendar scheduling, reporting dashboards, even workplace policies all now fall under the umbrella of “Employee Experience.”

  As the EX industry continues to grow, company employees are feeling like there is more to manage. The average company uses 137 different SaaS applications, and the average employee is overloaded hundreds of hours per month trying to find information across various knowledge bases, content storage systems, and various mediums of communication.

  This creates a vicious cycle of wasted investment.

  Companies deploy more tools to fix problems, which creates new problems, which requires more tools, and so on. Employees waste significant portions of their work days unproductively searching for answers they can’t find. And across the entire organization, knowledge gaps widen: some team members know where to find things and can easily get their questions answered, while others are left in the dark.

  The question is: which platforms and applications are driving a measurable financial return on your investment in the employee experience?

  Socrates.ai has developed the Return On Experience (ROX) Calculator to measures the impact of your Employee Experience efforts.

  Foundation: What are the most-asked questions within your organization that are potentially causing you thousands of unproductive hours and millions of dollars in leaky revenue? What’s the return on investment for answering these questions more proactively at scale?

  Quality: What information are you providing team members—whether it be in policy documents, in call centers, or within asynchronous company communications—and what would be the financial impact of improving the quality of this information to better educate employees?

  Culture: How are you communicating with employees and team members as a company? Is the company culture reflective within each step of the Employee Experience? What’s the return on investment for the efforts currently put in place?

  Organization: What questions are employees asking that aren’t currently being answered in company policy documents, training materials, and company-wide communications? What is the emotional & financial return of proactively addressing the company’s stance on emerging socioeconomic issues to scale inclusivity?

  Individual: Are your Employee Experience efforts successful at making each individual within the company feel heard, supported, and included? Do they feel their time is being respected, or do they feel they are responsible for figuring out “how things work” on their own? What is the emotional & financial return on improving inclusivity?

  But measuring your Return On Experience (ROX) is only the first step.

  Once you have clarity over which platforms, applications, company documents, and communications are hurting (not helping) the Employee Experience, our ROX Employee Virtual Assistant, Socrates.ai, connects all of your Employee Experience Management platforms and serves as a front desk assistant to your employees.

  No more unanswered questions.

  No more wasted hours searching for answers in policy documents.

  No more leaky revenue.

  With Socrates.ai, the entire Employee Experience journey starts, and gets measured, here.

 Press Releases

• Socrates.ai Recognized as “Best Innovative or Emerging Tech Solution” for Employee Experience (Sep 17, 2021)

  Socrates/ai Wins Lighthouse Research & Advisory HR Tech Award

  WOODSIDE, Calif., May 26, 2021 (GLOBE NEWSWIRE) -- Socrates.ai, a leading employee experience platform, has been named “Best Innovative or Emerging Tech Solution” for Employee Experience by the Lighthouse Research & Advisory HR Tech Awards.

  Now in its second year, the objective award program aims to highlight how HR technologies serve clients and deliver value to help buyers understand the strengths of today’s leading providers. As such, each entrant was considered by a panel of independent judges on five key criteria: the problem the technology solves in the market, customer case studies, differentiation analysis, software and company evaluations.

  Recognizing that employee experience is more than a workflow, more than integrating a single vendor’s products or a myriad of departmental bots, Socrates.ai creates a single knowledge source that interacts directly with individual employees. Delivering one seamless digital conversation destination for anything the workforce wants to ask or do, Socrates.ai solves the frustration of fragmentation and optimizes the user experience across an organization’s infrastructure. By leveraging existing applications, Socrates.ai provides vendor-neutral, “ready now” value to both employers and employees.

  Melissa Swisher, Chief Revenue Officer for Socrates.ai, commented, “Getting immediate answers to important questions in the moments that matter most is a critical aspect of the employee experience, especially across hybrid workforce models. We’re honored to receive this HR Tech Award from Lighthouse Research & Advisory for our efforts to improve and optimize the everyday interactions employees have with their employers.”

  Speaking about the company’s win, Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory, shared, “Knowledge management has a cost, and Socrates.ai is tackling that head-on.”

  For more information about the awards program and a complete list of this year’s winners, visit https://hrtechawards.org.

  About Socrates.ai
  Socrates.ai builds on humanity in the best way possible – via real conversations in real-time – to deliver an Employee Awesome experience. Leveraging artificial intelligence to pull together the answers and information that employees need, Socrates.ai simplifies and transforms the entire experience, starting with HR and IT.

  Since launching in 2017, Socrates.ai has raised more than $26 million in funding from leading venture capital firms and been named a Gartner “Cool” Vendor, Top 10 Virtual Assistant Solution Providers by CIO Magazine and Hot Startup by Business Insider, and one of six selected for Mercer’s inaugural HRTech Incubator Program. To learn more, visit Socrates.ai and follow @SocratesAI on Twitter and LinkedIn.

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