Mega Session | How Bank of America Leverages the Technology of Tomorrow to Develop the Talent of Today

  • Room: Oceanside D
  • Session Number: MS3
Wednesday, September 14, 2022: 1:30 PM - 2:30 PM


Mike Wynn
Senior Vice President and Innovations Design Manager
The Academy at Bank of America


When people hear the about virtual reality (VR), the immediate thought is how this next-gen medium is the future of gaming, entertainment and sports. While those areas drive excitement and intrigue about the future, the fact is that VR applications are already changing the game in the learning and development space. Businesses in all industries are facing a critical need to reskill and upskill their workforces to adapt to the changing world – all while employees are demanding more engaging, practical and rewarding learning experiences. So, how do employers take advantage of the technology of tomorrow? Join Bank of America’s Mike Wynn to learn how the company tapped into a full-scale VR program, and other critical technology like digital simulators and artificial intelligence, to deliver active learning experiences. These new technologies improve skill retention, enhance productivity and reduce time spent on training – all while preparing your organization for the future and exceeding employee expectations. This session will give attendees a behind-the-scenes look about how The Academy, Bank of America’s onboarding, education and professional development organization, manages a nationwide VR program and leverages high-tech tools to empower employees with hands-on practice and interactive coaching before they step into their day-to-day jobs and begin interacting with clients.


Learning Objectives

1) Gain practical uses for emerging technologies, such as VR and digital simulations, that will be essential to delivering effective workforce training.
2) Learn how to create a cohesive, technology-based development program that benefits employee growth and supports business needs.
3) Understand the importance of designing tech-driven learning tools that are sustainable and adaptable to the ever-changing work environment.