The Future of Feedback
is Rapid Voice Data Collection, AI Analytics, and Insights
We’re Quoala, and we listen. In fact, we can listen FOR you.
We specialize in using artificial intelligence to help you communicate with your audiences by listening better, understanding what is said, and helping you respond with impact.
We know that feedback is hard, so we take the guesswork out for you, and help your data become a strategic asset.
Tailored Feedback Solutions for Diverse Needs
Politics
A revolutionary approach to political polling.
Brand Sentiment
Use brand perception to make informed decisions.
Customer Experience
Improve customer experience through ongoing feedback.
Employee Engagement
Increase retention, enhance performance, and improve employee satisfaction.
“I think that artificial intelligence is almost a humanities discipline.
It’s really an attempt to understand human intelligence and human cognition.”
—Sebastian Thrun
AI Can Enhance the Feedback Process in Several Ways:
Efficiency
AI automates the collection, analysis, and processing of feedback from various sources to save time and resources.
Scalability
AI can handle large volumes of data efficiently, enabling organizations to gather feedback from a wider audience and across multiple channels.
Real-time Feedback
Provides real-time feedback, allowing you to respond promptly to customer concerns, employee feedback, or market changes for a competitive advantage.
Natural Language Processing (NLP)
NLP enables systems to understand and interpret unstructured feedback data to allow you to analyze qualitative feedback alongside quantitative data.
Insight Generation
Analyzes feedback data to uncover patterns, trends, and insights that might not be immediately apparent to human analysts.
Predictive Analytics
AI can use historical feedback data to predict future trends, behaviors, and outcomes to anticipate potential issues and identify opportunities for improvement.
Personalization
AI algorithms can personalize feedback processes by tailoring questions, responses, and recommendations based on individual preferences, behaviors, and characteristics.
Continuous Improvement
AI Collects ongoing feedback and iterating based on insights and recommendations generated by AI algorithms.
%
of small and medium-sized enterprises say that online customer feedback has been beneficial to their business.—Barclays, 2018
%
of people believe that companies should fuel innovation by listening to buyers and customers
What Quoala Does Differently
Quoala uses Rapid Voice Data Collection (RVDC) to turn audience feedback from an archaic, inefficient survey format into a real conversation.
If everyone is talking at the same, it is not possible for you to listen to everyone. However, an AI can. It can listen to everyone, and it can listen at the same time.
Quoala’s AI tools can sort out words, phrases, and attitudes to generate functional data. This can help you, as a listener, gain a superpower, and allow you to hold a conversation with many people at the same time.
Our Methodology
We follow a process called Say More Analysis™, designed to facilitate ongoing conversation with your audience. Say More Analysis fosters open-ended conversations to elicit deeper insights and perspectives, encouraging your audience to articulate their thoughts and ideas – to have them say more.
Get in Touch
What to learn how Quoala’s feedback solutions can help your organization?
Reach out and we’ll connect you with an expert.
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