Select Criteria: Tracks = Claims Management
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Wednesday, November 06, 11:00 AM - 12:15 PM

  • Room: Islander B-C
  • Session Number: CM1
A workers’ comp manager, a risk manager, an actuary, and a claims consultant will relate their hands-on experience shepherding a successful claims closure project from launch to measuring its actuarial impact. The case study will offer tips for building the business case to fund the project, including actuarial tools for... Read More
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  • Breakout Session

Wednesday, November 06, 2:30 PM - 3:45 PM

  • Room: Islander B-C
  • Session Number: CM2
Injured worker biopsychosocial characteristics can compound complex medical conditions and create recovery barriers that impact claims outcomes. But learning up front which claims are at high risk allows claims payers to effectively intervene early and allocate appropriate resources. Hear how the presenters apply a biopsychosocial assessment to identify claims at high... Read More
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  • Breakout Session

Thursday, November 07, 10:45 AM - 11:45 AM

  • Room: Islander F-H
  • Session Number: CM3
Building an optimum claims program now requires reducing an employer’s total cost of risk while providing injured workers with quality care and a positive experience. Cost management and employee-centric managed care are essential, as is claims handing that incorporates wellness, advocacy, and recovery. The presenters will discuss building a claims... Read More
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  • Breakout Session

Thursday, November 07, 1:45 PM - 2:45 PM

  • Room: Islander F-H
  • Session Number: CM4
Treating complex worker injuries with siloed products is a common practice, resulting in poor coordination of care and delayed recovery. In contrast, implementing a recovery path focusing on the injury, rather than products, leads to a holistic, worker-centric recovery strategy that decreases costs and injury durations. This presentation will include... Read More
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  • Breakout Session

Thursday, November 07, 3:00 PM - 4:00 PM

  • Room: Islander F-H
  • Session Number: CM5
The many reasons legacy claims won’t close include resistance from injured workers, even when they detest the workers’ compensation system. Hear the solutions a major airline employs to return workers to health and resolve challenging claims so the costs don’t continue year after year. Those solutions include introducing professional administration,... Read More
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  • Breakout Session

Friday, November 08, 10:00 AM - 11:15 AM

  • Room: Islander D-E
  • Session Number: CM6
An opposing attorney won’t return your telephone call? No problem. Grab their attention and guarantee a response by sending them a certified envelope, but leave it empty. Hear other innovative, aggressive, and sometimes hilarious tips for moving claims forward in a presentation for those working in the claims-management trenches, as... Read More
Speaker(s)
Track(s)
  • Breakout Session

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