Improve Customer Satisfaction
DX1 uses standardized major unit data to help your sales team find the right unit for the customer. Sales personnel will no longer have to sift through your database to find a model that was entered into your system using three different spellings. Now, the salesperson can find the right unit quickly and efficiently, leading to improved customer support.
Faster service – Sales personnel spend too much time being data processors, typing data from your lead manager into a major unit invoice. With DX1, that inefficiency is history, as a salesperson can turn a lead into a sales invoice with a few clicks of a button. Faster service equals a better customer experience and more time to do more selling!
Make it more profitable – Identifying older inventory is simple. Before DX1, model flooring information wasn’t immediately available to sales personnel. With the DX1 platform, your sales team can immediately access specific information on flooring dates, giving your dealership the best opportunity for a profitable major unit deal.
Service
Service managers can perform all of their job functions, including Estimates and Repair Orders, Technician Efficiency and Warranty Authorization Tracking within the DX1 platform. Simple, quick and efficient! Unlike other dealership management systems, DX1 allows service managers to add photos to their ROs. This can create more accountability and improved satisfaction with the customer.
Parts & Accessories
DX1 brings a new level of insight and efficiency to your parts department through integration with the industry’s OEMs, distributors and aftermarket companies. We work with these companies to provide your dealership with up-to-date information to save you time and effort. DX1 makes it easy to identify ways to streamline processes in your parts department and become more efficient.
Accounting
Help your accounting department reach new levels of productivity and accountability. DX1 allows your employees to pay bills, track accounts receivable and print monthly reports, all in the time-tested and easy-to-use QuickBooks Online or desktop application.
Reporting
Identifying the health of your dealership operations has never been easier. DX1 reporting provides a real-time measurement of your sales and profit. Most importantly, you can set up custom reporting options once and never have to worry about it again. Updated reports will be available in the DX1 dashboard, or you can schedule them to be sent directly to your inbox.
OEM Integration
OE and distributor integrations with DX1’s Dealer Management System allow our dealers to make day-to-day operations seamless. DX1 dealers no longer need to search the OE website, copying and pasting information into a DMS and using that same information to update their website. Information should be real-time, easily accessible, and accurate.
DX1 integrations allow us to connect to OE features and data quickly and seamlessly. We can then provide you with better information to give to your customers. You have what you need and the customer gets what they want. A more informed dealership is invaluable to the customer.
BRP Certification – DX1 is approved for Bombardier Recreational Products including Can-Am, Sea-Doo, and Ski-Doo. DX1 works closely with BRP to create new features and integrations that will save you time, improve accuracy, and eliminate manual work.
Polaris Certification – DX1 is approved for Polaris brands such as Slingshot, Indian Motorcycle®, GEM, RZR, Ranger, Timbersled, and more! DX1 is constantly working with Polaris to create future integrations to help create dealership efficiencies for your dealership.
The DX1 DMS is also available in the Microsoft App Store for Windows 10.
For more information on how DX1 can help your dealership, schedule a demo today!