CLICK HERE TO VIEW SESSION RECORDING. Fully understanding the Patient Driven Groupings Model (PDGM) and the influence of accurate clinical documentation practices is critical to achieving optimal quality reporting and revenue accuracy. Yet often there is a knowledge gap between clinicians and financial managers to measure the impact and understand the significance... Read More

CLICK HERE TO VIEW SESSION RECORDING. Effective management of the hospice revenue cycle is an ongoing challenge, as cash flow optimization efforts must always be balanced against potential compliance threats and the evolving hospice payment landscape. Office of Inspector General reports continue to suggest the possibility of increased scrutiny of the hospice... Read More

CLICK HERE TO VIEW SESSION RECORDING. The biggest challenge for Home Health and Hospice providers, now and well into the future, is dealing with workforce challenges. The key for maximizing the ROI is to focus on retention. This session will help guide your decision making around compensation, professional development, growth potential... Read More

CLICK HERE TO VIEW SESSION RECORDING. In evaluating mergers and acquisition opportunities, we tend to focus mostly on a prospect’s revenues and earnings, but there is so much more to glean from financial statements and other related reports. These clues can help solve the valuation riddle that relies upon income, growth,... Read More

CLICK HERE TO VIEW SESSION RECORDING. Compounded by the effects of a global pandemic, assessing the trends and benchmarks of PDGM is more difficult but more necessary than ever.  It is an important step to determine how your agency is performing under the PDGM model and handling the operational challenges of... Read More

CLICK HERE TO VIEW SESSION RECORDING. Analysis of revenue cycle impact on your agency should begin at intake. The revenue cycle continues to be affected by new threats to cash flow and compliance and agencies must ensure that best practices are implemented within their agencies to protect revenue and cash flow.... Read More

CLICK HERE TO VIEW SESSION RECORDING. Under the Medicare Advantage Value-Based Insurance Design (VBID), Hospice Benefit Component demonstration MA plans may – for the first time ever – include hospice care among their benefit offerings. The four-year demonstration program started in January 2021 and has grown in scope, but aspects of... Read More

CLICK HERE TO VIEW SESSION RECORDING. CMS drives your quality assurance program initiatives by updating the QRP measures on a regular basis. Learn how CMS decides what to include or exclude in the Home Health and Hospice QRPs and how you should be tracking and managing your scores to be successful.... Read More

CLICK HERE TO VIEW SESSION RECORDING. This session will review the various compensation models used by hospice agencies. Some to be discussed are hourly, salaried, per visit, and incentive bonus pay.  Hear how these effect the agency financially, the managers, and field staff. How the compensation model impacts staff satisfaction and quality... Read More

CLICK HERE TO VIEW SESSION RECORDING. Clinical work has an enormous impact on not only quality of care, but the financial performance of an agency. Whether they fulfill an administrative or clinical role, the need for financial education and understanding has become an inescapable reality. Not only do clinical leaders already... Read More

CLICK HERE TO VIEW SESSION RECORDING. Medicare Advantage Organizations and all the plans they offer are continuing to add thousands of patients per year to their plans. The greatest challenge for home health agencies in dealing with Medicare Advantage is getting the claims paid, even when the agency has received an... Read More

CLICK HERE TO VIEW SESSION RECORDING. Medicine is changing rapidly, and the agencies able to do more with less will be able to grow and improve their margins and outcomes. Learn what technologies are transforming home health and hospice, including artificial intelligence, wearable tech, and process automation, and discover how to... Read More

CLICK HERE TO VIEW SESSION RECORDING. CMS has increased funding for and initiated policies that support combatting fraud, waste, and abuse and reformed the hospice survey process. The Targeted Probe and Educate (TPE) initiative resumed in fall 2021, with all Medicare Administrative Contractors (MACs) having at least one hospice TPE topic.... Read More

CLICK HERE TO VIEW SESSION RECORDING. With the growth of Medicare Advantage and the ongoing expansion of Medicaid coverage, often provided through a Managed Medicaid program, continued success requires programs to have robust processes in place to ensure payment for services.  This session will identify the key elements in contracting with... Read More

CLICK HERE TO VIEW SESSION RECORDING. Older Americans with chronic illness and other maladies of aging insist on remaining as independent as possible and aging in place. This presents the Private Duty arena with enormous opportunities. How can Private Duty agencies set themselves apart? What innovations have you yet to capitalize... Read More

CLICK HERE TO VIEW SESSION RECORDING. The single biggest cost for home health agencies is your staff. Your staff is also your best sales force, the reason for your outcomes, and the engine of your business. Learn what other agencies are doing to keep staff happy and improve their outcomes, while... Read More

CLICK HERE TO VIEW SESSION RECORDING. In addition to the challenges with PDGM surrounding 30-day payment periods and updated visit thresholds, the industry also faced a variety of regulatory changes brought on by the COVID-19 pandemic.  With telehealth becoming a widely used tool in home health, it also brought upon challenges... Read More

CLICK HERE TO VIEW SESSION RECORDING. The Center for Medicare & Medicaid Services (CMS) is expanding the Home Health Value-Based Purchasing Model (HHVBP) nationally effective January 2023. Agencies have another 18 months to prepare and taking an inventory of where you stand is important. Creating your internal teams to set goals... Read More

CLICK HERE TO VIEW SESSION RECORDING. While palliative care has demonstrated value in achieving the Triple AIM, its financial viability for the program operator remains a challenge. This session will examine different models of palliative care, as well as key elements of a successful palliative care program with a special emphasis... Read More

CLICK HERE TO VIEW SESSION RECORDING. Home-based care workforce capacity has reached a tipping point with the demands of COVID-19.  Organizations have experienced a crisis leading to increases in turnover, retirement, and burnout, while facing critical demand for care. New solutions that are grounded in what motivates the workforce must be developed... Read More

CLICK HERE TO VIEW SESSION RECORDING. As hospice agencies face continued regulatory and reimbursement changes, they are challenged to attain operational efficiency while performing within their budget and meeting quality standards. One way to manage performance is through analytics and key performance indicators (KPIs).  When used effectively, these metrics can help... Read More

CLICK HERE TO VIEW SESSION RECORDING. Home health and hospice agencies continue to be targeted for compliance-related issues from multiple program integrity contractors. This scrutiny often takes the form of post-pay audits by Recovery Audit Contractors (RACs), Unified Program Integrity Contractors (UPICs), and Supplemental Medical Review Contractors (SMRCs) that can result... Read More

CLICK HERE TO VIEW SESSION RECORDING. Talent is one of an organization’s most valuable assets. Filling C-Suite roles from within the organization provides smooth transition of management and extension of company values and culture. Achievement of internal promotion into CEO, CFO and COO roles requires a strong intentional mentoring and leadership plan to... Read More

CLICK HERE TO VIEW SESSION RECORDING. Home care market transformation is rapidly impacting how services are funded, the scope of services provided in the home, the complexity of patients being cared for in the home, and the expectations to improve health and cost outcomes. Diversifying service line offerings could be a... Read More

CLICK HERE TO VIEW SESSION RECORDING. The Choose Home Care Act, introduced in 2021 on a bipartisan basis in both the U.S. House and Senate, aims to increase access to care in the home following hospitalization for eligible Medicare beneficiaries by providing a post-acute option for nursing home level services at... Read More

CLICK HERE TO VIEW SESSION RECORDING. Staffing issues have become more prominent in the home-based services industry. Forward-thinking agencies are constantly seeking ways to recruit, lead, and retain a competent and satisfied workforce. As the industry moves beyond COVID-19, it is time to consider a strategy to not simply fill positions... Read More

CLICK HERE TO VIEW SESSION RECORDING. Managing quality is more than just improving patient care. Under HHVBP there is a direct connection to your agency’s financial health. CAHPS Star ratings and other Care Compare scores of your Home Health and Hospice organizations will influence which referrers and patients will use you. ... Read More

CLICK HERE TO VIEW SESSION RECORDING. Review Choice Demonstration is here to stay. As RCD continues to expand, our knowledge of what it takes to achieve a successful affirmation improves. RCD will affect internal processes for all departments, particularly for the clinical and billing staff. Home Health operators will need to understand... Read More