Kingsley Associates - Multifamily's Leading Research Partner
For over 30 years, Kingsley Associates has been the firm that real estate owners and managers turn to for measuring and benchmarking resident and employee satisfaction and loyalty. With our advanced survey tools and industry-leading benchmarks, Kingsley Associates is uniquely positioned to be your performance-monitoring partner. We currently survey more than 5 million prospects and residents annually and our Index includes data from over 100 companies, including the 6 largest apartment managers (2019 NMHC 50).
Brands: Kingsley Resident Survey Program
ACE - Assessing the Customer Experience
CORE - Comprehensive Ongoing Resident Evaluation
KEEP - Kingsley Employee Engagement Program
The Kingsley Index Benchmark