Service Excellence Training

Mission Statement

SET gives POWER and HOPE through training that is results-focused,  proven and ethical.  The end result is a better life for the business owners, the employees, the clients, and the families of all.

The goal is to help our clients succeed in the marketplace.

Service Excellence Training was founded by Todd Liles and Supported by:

1. Todd Liles - CEO
2. Chris Elmore - Director of Operations
3. Kerry Webb - Coach
4. Matthew Barbosa - Coach
5. Brandon Cockrell - Coach
6. Chris Loudermilk - Coach
7. Brandy Loudermilk - Coach
8. James Walker - Coach
9. Mark Bruckbauer - Coach
10. Shannon Liles - Accounting

We focus on providing Training and Consultation Service to the Residential Service Trades:

• Air Conditioning
• Electrical
• Plumbing

You face an abundance of challenges in today’s market:

• The New Economy
• The forces of large multi-billion dollar competitors.
• The under trained workforce
• Limited training money.

You can succeed with a plan:

Lock in your Key People

• Team Members
• Clients

Increase your Key Results 

• Service Agreements
• Sale Averages
• Lead Conversions

Establish your Key Standards

• Your Mission
• Your Brand
• Your Systems and Procedures