Portland,  OR 
United States
  • Booth: 801P

The world’s leading professionally managed website chat service exclusively for Residential Service Companies. We’re staffed with in-house, industry educated, spelling and grammar certified Chat Specialists. With more online and mobile browsing, a website customer concierge is a must in today’s competitive market. Whether you’re a plumbing, HVAC, electric, or roofing company – we know how to speak to your customers and provide the highest level of customer service. 

  “We have been using HomeServiceChats for over a year now, and we love them! Their staff is very friendly, professional, and treats our customers with respect. This service is helping us capture leads that we otherwise may have lost. Great company and super service!”

-Angie Snow, Western Heating & Air Conditioning

 Show Specials


  • 24x7 Live Chat Service
    Start turning your online visitors into loyal customers with 100% live chat. Ruby’s US-based live chat specialists are trained to welcome your website visitors, answer questions specific to your business and capture leads 24x7....

  • Make your website work harder for you with integrated live chat, staffed by US-based professionals ready to answer questions, capture contact information, and generate new leads for you— 24 hours a day, 365 days a year.

    • 100% Response Avg. of 30 Seconds
      • Strike while the iron is hot, engage online visitors with live chat in an average of 30 seconds. 
    • 40% Increase in New Client Inquiries
      • Convert site visitors to customers with live lead capture and warm handoffs to your sales team via our connect-to-call feature.
    • 204K Positive Ratings on Live Chats
      • Answer questions, gather intake information, delight prospects and customers with friendly, live chat support. 
  • Live Virtual Receptionist Service
    Ruby’s receptionists will answer callers with your custom greeting, transfer calls wherever you are, take messages, collect intake, answer FAQs, make outgoing calls and more. Ruby can even delight callers in English or Spanish!...

  • Turn Callers into Customers with Ruby's Live Virtual Receptionist Service

    Why send callers to your competitors when you could send them to Ruby? Ensure your prospects always reach a friendly customer service expert with our live virtual receptionist and phone answering service! 

    • 20%+ Boost in Potential New Business
      • Never miss an opportunity to win a new customer with our live US-based virtual receptionist service.
    • 10hrs of Distraction-Free Time Regained
      • With friendly receptionists, custom call answering, and Ruby's app, you're free to step away from the phone!
    • 10%+ Increase in Happy Customers
      • Ruby puts the front desk in your pocket-delighting callers and building loyalty with your customers!