ServiceBench, an Asurion Company
ServiceBench is a cloud-based service management software platform that provides a 360-degree view of a Service Event, connecting the people who manufacture, sell, service and warrant products to their consumers and the networks of companies that provide parts and service the product. Our tools focus on connecting trade partners, automating cumbersome business logic providing clients with a real time picture of the Service Event, and valuable analytics to better service their consumers.
Field technicians have mobile access to proven tools that enable them to manage their schedules and job details, access product triage information and research and order parts with real time connections to your company’s preferred suppliers. Office staff get near instant job updates and can visually see each technician’s location for intelligent emergency job scheduling and assignment.