SeeClickFix

Manhattan,  KS 
United States
https://www.civicplus.com/seeclickfix/citizen-request-management

• Booth:

With resident requests flooding in from walk-ins, phone calls, emails, and social media the risk of losing control is high. With SeeClickFix, you’ll have instant access to request statuses, your staff will get credit for the work they do, and you’ll be turning problems into praise.

At SeeClickFix we know you’re a serious public service problem solver. Trouble is, you don’t have the visibility you need into daily operations to provide the level of service you want to. Which can make you feel like you’re flying blind. In order to meet expectations, you need commercial-grade software that seamlessly captures, tracks and resolves resident requests. Which is why we created SeeClickFix. In fact, over 400 local governments rely on SeeClickFix to manage their resident requests online, anytime, from anywhere.

 Videos

 Show Specials

• The ROI of 311 Citizen Request Management Technology (Jan 18, 2021)

  In recent months, local governments have realized that providing the best citizen experience means having easy-to-use online citizen services. These online experiences provide convenience and safety, but they can also provide a deeper level of personalization and trust. Local governments are also realizing the pressures to cut costs, stretch budgets, and find efficiencies, so the process of establishing quality online citizen services may seem like a large undertaking.

  One impactful strategy is implementing a 311 and citizen request management (CRM) software and employing efficient processes to leverage its automations. Download our white paper to learn more about how CRM technology can help:

  • Streamline administrative and field worker efficiency
  • Optimize resources
  • Strengthen citizen trust and satisfaction

  Download our white paper to learn more:

  https://www.civicplus.com/seeclickfix/offer/311-crm-roi

 Press Releases

• SeeClickFix by CivicPlus Attends PWX@Home (Jan 18, 2021)

  MANHATTAN, KS – January 6, 2021 CivicPlus, a leader in integrated technology for local government, is pleased to attend the American Public Works Association’s (APWA) PWX@Home event. CivicPlus’ growing portfolio of software solutions includes SeeClickFix, a leading 311 and citizen request management tool designed to give citizens a voice and a means for local leaders to listen. By attending this year’s PWX@Home event, CivicPlus attendees hope to learn from leaders in local government public works and collaborate on solutions to address efficiency challenges caused by the COVID-19 pandemic.

  “PWX is one of the most impactful collaboration events of the year for us as we continue to strengthen our relationships with public works leaders,” said Kevin Crook, SeeClickFix Regional Sales Director and Head of Finance. “We appreciate APWA shifting to a virtual model this year so that all attendees can continue to benefit from this event. It proves the resiliency of public works leaders and the continued need for digital transformation in the public sector.”

  At the end of 2019, SeeClickFix was acquired by CivicPlus. The partnership strengthened CivicPlus’ integrated portfolio of local government solutions and provided SeeClickFix with the support and resources of an industry leader in the gov tech space.

  “Our partnership with CivicPlus has been invaluable to the capabilities of our SeeClickFix solution,” said Crook. “We have made significant investments in our roadmap and established integrations with many of CivicPlus’ most widely adopted software. As a result, public works staff are better integrated with other departments in their administration through the elimination of software siloes, and better digital collaboration capabilities. We have aggressive goals for this year as we continue to support the digital transformation of public works, which we hope to share with this year’s PWX@Home attendees.”

  About CivicPlus

  CivicPlus® provides integrated technology solutions for over 4,000 local governments and their over 250 million citizens. Its solutions enable municipalities of all sizes to rapidly and efficiently migrate traditional citizen services online to meet the new online imperative of local government. Our solutions include website content management, agenda and meeting management, parks and recreation management, citizen request and work order management, employee management, routine and mass notification software, and ready-to-use mobile apps and forms. For more information, visit CivicPlus.com.

  Contact:

  Jessica Marabella

  Communications and Media Manager

  785.323.1516

  marabella@civicplus.com