Applying Quality Improvement Tools for Problem Solving in Ergonomics
- Room: Champagne 2
- Session Number: IS8
Thursday, November 04, 2021: 9:00 AM - 9:50 AM
Speaker(s)
Description
Current safety management systems, like ISO 45001, are based on well-established quality management systems. Studying quality management can provide useful insights into methods for better safety and ergonomics programs. Quality experts have developed and refined an extensive array of problem-solving tools, yet only a few of these are routinely used in ergonomics. This session discusses how six of these quality tools can be applied in ergonomics. Those tools are: •Fishbone diagram •Affinity diagram •Force field analysis •Interrelationship Digraph •Prioritization Matrix •Storyboarding (A3) Examples from a variety of industrial settings are used to demonstrate the use of each tool. The examples are followed by tips on when the tool is most useful and potential limitations when using the tool for ergonomics.
Track(s)
Learning Objectives
As a result of this session, participants will be able to:
•Identify at least three tools that can be used for conducting root cause analysis and communicating the results
•Describe a method to systematically select an improvement option from a set of ideas
•Leverage internal continuous improvement resources for ergonomics projects more effectively
•Define causes of musculoskeletal disorders and associated risks more clearly