EROAD  

Tualatin,  OR 
United States
http://www.eroad.com
  • Booth: 27

Solutions you can count on.

A partner you can trust.

Choosing the right partner for fleet management technologies can be the difference between success and failure. EROAD knows how complex your business is, and we want to make sure you get the return on investment you expect from your telematics solution. EROAD delivers the reliability and accuracy you need to ensure consistent enhanced safety, consistent compliance and efficient fleet operations.

HOS regulations are in flux and changes to specific guidelines and exemptions are frequent. Is your vendor keeping pace with these changes that can impact your fleet’s CSA scores and performance?

EROAD partners with the ATA, CVSA, TCA and many state associations and is in constant communication with the FMCSA to provide input and stay up to date on regulatory issues that impact the industry.

EROAD gives your team an edge in the daily race against the clock with our driver workflow app, EROAD GO. Automate dispatch and data collection from drivers, give drivers the tools they need to be safe, productive and professional.

The EROAD advantage

EROAD delivers on excellence in data accuracy, connectivity, security and top-notch customer service.

Accurate

Hardware records each vehicle’s location accurately by recording location, speed and other data every second.

Reliable

Highly reliable service up-time minimizes costly interruptions to your business.

Secure

Your data is securely recorded, confidentially stored, and always remains your property.

Service

The success of EROAD is tied to your success. By providing top-notch customer service, we ensure your success.


 Videos

EROAD Overview from President Norm Ellis
Introducing EROAD Go

 Show Specials

  • EROAD Go is a complete mobile workflow solution. View the product information in our booth for to learn more about this exciting new offering. Call 855-503-7623 or email info@eroad.com and mention the code ATAMCE for $5 off. 


 Press Releases

  • EROAD, a leading global transportation technology services company, today announced the release of EROAD Go, which brings new capabilities for fleets managing pickup and delivery operations.

    EROAD Go connects to a truck fleet’s transportation management system to help dispatchers make better load assignments, get real time updates on load position, and reduce paperwork in the dispatch process. For drivers, the EROAD Go mobile app provides a route plan with stop details to guide their work. An integrated truck-friendly routing and navigation app is available as an upgrade, helping to ensure safe and efficient driving. As drivers complete their stops, they capture and transmit proof of delivery from their mobile device so data is available immediately for updating customers and enabling faster billing and settlements.

    “Today’s fleets need a technology solution that handles everything from enabling daily operations to identifying cost savings to ensuring safety and compliance,” said Norm Ellis, President of EROAD North America. “EROAD has built an outstanding reputation for the reliability and ease of use of our fleet management solution, and we’re excited to help fleets manage more aspects of their business with EROAD Go.”

    Key features of EROAD Go include:

    • Smart load assignments – adds available hours of service and location info to the TMS
    • Easier, paperless dispatch – manifests and stop details sent to drivers’ mobile devices
    • Safe, productive drivers – all the details drivers need to complete their route along with integrated truck-friendly routing and navigation powered by HERE
    • Real-time load status for managing customer communications
    • Mobile capture of shipping forms data, images and signatures for proof of delivery
  • In June, FMCSA published the Hours-of-Service Final Rule, making four key rule changes. With input from drivers, enforcement, and the industry, the regulatory changes aimed to increase flexibility for fleets while maintaining highway safety.  The Final Rule went into effect starting September 29, 2020 and we prepared to make the transition seamless for our customers.

    At EROAD, we’ve been focused on the coming changes to the HOS rules from the time the FMCSA first published its ANPRM back in September 2018. We have been approaching this in three stages:

    1. Researching attitudes and impacts of the changes with customers and the market
    2. Designing and implementing changes
    3. Communicating the changes and enabling customers to make an easy switch

    We conducted rigorous testing of our ELD on behalf of our customers so that on Sept 29th, drivers didn't face bugs and issues, and compliance managers weren't looking at data they don’t understand. We tested complex scenarios in a driver’s day to trigger violations, checked HOS counters and made sure that driver log data before the switchover was correct as much as it will be after that date.

    The three stages of preparation for HOS changes:

    1. Research Stage

    In fall 2018 when the ANPRM was announced, EROAD conducted surveys of our customer base to understand the operational challenges in the key HOS areas being considered and shared those findings as part of EROAD’s formal comment to the FMCSA. In August of 2019, when the FMCSA announced the changes being considered as part of the NPRM announced, EROAD surveyed customers and the broader industry on the likely impact of those specific changes, publishing the results and submitting as formal comment to the FMCSA.

    2. Implementation Stage

    When the changes were outlined in the NPRM in August 2019, EROAD began technical assessment of reprogramming the ELD and our data structure to ensure integrity for all data captured before the planned switchover date, as well as proper structuring after the date. User interface work and research began at this time to ensure ease of use for drivers. EROAD deployed rigorous testing scenarios to trigger violations in various ways to ensure our system is robust enough to handle the switchover. We are conducting several “mock switchovers” to mimic the driver’s day and ensure that the carriers can expect to see correct violations before and after the switchover date. Testing involved triggering violations, checking UX components such as driver’s HOS counters, and auditing driver log data to verify violations in the back-office side before and after the rule change.  Finally, trained our customer service and technical support teams on the specific changes made to the system and how that impacts the experience for drivers using the ELD in the cab, as well as the reports and alerts being used by safety/compliance managers in the office.

    3. Communication and Enablement Stage

    Ensuring a smooth transition from the prior rules to the new rules was critical. With changes now designed and being finalized in our ELD and administrative portal, EROAD prepared assets and steps to communicate the changes and ensure proper use of our ELDs so everyone was ready on September 29th.

    A few ways we prepared to help customers easily make the transition:

    • Created a library of training videos for drivers and safety/compliance managers on the changes to the system that impact them.
    • Built visual prompts when drivers log into their ELD for the first time after September 29th to advise them of the change in their counters.
    • Enabled safety/compliance managers to message the drivers via the ELD unit to remind them of the changes.
    • Built notices into our administrative portal advising users of specific changes in the interface as they encounter them.

 Products

  • EROAD Go
    Mobile Driver Workflow
    ...

  • EROAD gives your team an edge in the daily race against the clock with our driver workflow app.

    • Connect critical parts of your organization and unleash productivity.
    • Automate dispatch and data collection from drivers.
    • Give drivers the tools they need to be safe, productive and professional.
    • Speed up time to invoicing and simplify payroll.

    How mobile driver workflow impacts your whole operation

    Make dispatch smarter

    Assign loads with better data, eliminate paper from the dispatch process and monitor drivers and loads in real time.

    Keep drivers on task and in compliance

    Stay in compliance effortlessly and move through the day with stop details, routing and tools to submit forms data and proof of delivery.

    Help drivers take the best routes

    Drivers can visualize their day and start navigating right from the preloaded stop details to help them take the best routes, improving safety and on-time performance.

    Speed up invoicing, driver settlements and payroll

    Get data back from the field and into your back office in seconds to decrease DSO, improve cash flow and make paying drivers a snap.

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