The Doyle Collection installs xnPOS at The Dupont Circle in Washington DC, the sixth Doyle Collection property to migrate its point-of-sale system to xnPOS, the leading point-of-sale system designed specifically for hotels. Sunrise, Florida – global hospitality management software company Xn Global Systems Inc. proudly announced today that its... Learn More

Hotel software solutions provider P3 has announced plans to expand into the Canadian market after completing deals with new clients in the country. The new contracts signed with Épik Collection, The Inn at Bay Fortune, Elora Mill and Entourage Resort are P3’s first in Canada and... Learn More

Deployment of customized booking engine for Omni Hotels & Resorts contributes to P3 Hotel Software’s global expansion initiatives. P3 is projecting significant growth in North America, following the deployment of a new customized booking engine for Omni Hotels & Resorts. The new booking engine elevates the guest’s online experience... Learn More

Multiple Agilysys software systems on a single cloud-based platform will deliver operational efficiency and superior guest experiences across the soon to be largest resort entertainment complex in South Korea ALPHARETTA, GA & INCHEON, SOUTH KOREA — NOVEMBER 8, 2022 —  Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of... Learn More

Hospitality veteran Hussein Tawalbeh to lead sales and operations in the region from Dubai UAE ALPHARETTA, GA —November 15, 2022 —Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions that deliver High Return Hospitality, today announced it is bringing its Agilysys Hospitality Cloud solutions to... Learn More

The Largest Resort Casino in North America Invests in Innovative, Customizable Solutions to Provide More Personalized Interactions and Stays ALPHARETTA, GA. — DECEMBER 6, 2022 — Even amid inflation, millions of consumers are going all in on revenge travel — making up for lost or canceled vacation time brought on... Learn More

ALPHARETTA, GA — DECEMBER 15, 2022 —  Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions that deliver High Return Hospitality, today announced an agreement with Marriott International, Inc., (NASDAQ: MAR) to deploy its cloud-native property management system (PMS) software across Marriott’s United States and Canada luxury, premium and select... Learn More

World-Renown Sport and Leisure Provider Modernises Hospitality Software to Empower Guests and Employees with Cloud-Based Solutions, Creating Champions at Every Touchpoint ALPHARETTA, GA. — March 21, 2023 — Customer-centricity is at the heart of High Return Hospitality. Resort and leisure activity customers expect experiences that go above and... Learn More

The New Beachfront Bahamian Resort Invests in Innovative, Customizable Solutions to Help Staff Personalize and Cater to Needs of Guests and Residents ALPHARETTA, GA. — APRIL 4, 2022 — The luxury travelmarket size is expected to grow considerably between 2022 and 2029. A recent article in Forbes indicates luxury travelers are trending... Learn More

--Technology Advancements Add to Recent Property-Wide Renovation and Expansion Investment at the Oregon Coast’s Premiere Resort Location -- ALPHARETTA, GA — May 23, 2023 — Surfsand Resort in Cannon Beach, Oregon has built its long-held reputation as a leading vacation spot in part based on its enviable... Learn More

Munich, Germany - Loyalty Partner Solutions (LPS), a leading provider of loyalty management software and consulting services, is excited to announce its attendance at the Hospitality Industry Technology Exposition and Conference (HITEC) in Toronto for the very first time. This marks a significant milestone for LPS as it... Learn More

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, is honored to announce details on its latest award achievement with the naming of VingCard Novel as this year’s Product Design winner at the Red Dot Design Awards. Internationally recognized as one of the... Learn More

SANTA FE, NEW MEXICO (May 2023): Travel Outlook, The Premier Hotel Call Center™ continues to receive a warm reception from the hospitality industry for Annette, The Virtual Hotel Agent™ (formerly known as Bella). The difference between Annette and other voice bots such as Siri or Alexa lies... Learn More

Hotel managers constantly strive to anticipate their guests’ needs and concerns as they work to make their hotels more accommodating and inviting.  This task was just made easier by the introduction of a new tool provided by Annette, The Virtual Hotel Agent™. Annette is an advanced AI-powered... Learn More

SANTA FE, NEW MEXICO (May 2023): Travel Outlook the Premier Hotel Call Center™ (“Travel Outlook”) announced today that Outrigger Hotels and Resorts has signed a contract for the design and implementation of Travel Outlook’s Annette, The Virtual Hotel Agent™ (formerly known as Bella).  Annette is the hospitality industry’s first AI-powered voice... Learn More

SANTA FE, NEW MEXICO (May 2023): Travel Outlook, the Premier Hotel Call Center™ and owner of Annette™ the Virtual Hotel Agent™ is pleased to announce that hotel industry veteran Judy Cassidy is joining Travel Outlook as Senior Sales Executive. Judy’s extensive experience with hospitality technology will be... Learn More

ComXchange, a leading hospitality communication system by ClearlyIP, will be at HITEC Toronto in June, highlighting a solution currently used in over 100,000 guest rooms. APPLETON, WISCONSIN- May 15, 2023 – ClearlyIP Inc. (“ClearlyIP” or the “Company”), a leading provider in business telecom and unified communications, today announced... Learn More

SANTA FE, NEW MEXICO (May 2023): Conversational AI is one of the hottest concepts in hotel management. The notion of having a friendly auto-attendant answering frequently asked questions over the phone is no longer a fantasy – the technology is here and available to assist hotels to provide enhanced service... Learn More

Leading hotel cloud property management system expands relationship with world’s largest hotel franchising company, adding to the hundreds of Wyndham branded hotels already live on the OPERA Cloud platform Austin, Texas—May 11, 2023 ... Learn More

Family-owned vineyard streamlines its restaurant and hotel operations with Oracle’s hospitality cloud platform Canton, Ohio and Austin, Texas—May 2, 2023 ... Learn More

Berlin, Germany — April 18, 2023 Developed by SuitePad, the... Learn More

SANTA FE, NEW MEXICO (May 2023): Travel Outlook the Premier Hotel Call Center (“Travel Outlook®”) continues its successful introduction of the hotel industry’s first AI-powered guest-led conversational voice assistant, Annette The Virtual Hotel Agent™ (formerly known as Bella). Annette was purpose-built to reduce fixed labor costs with a distinct human... Learn More

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These days reliable connectivity is no longer a luxury, but a necessity. People are selecting their hotels and MDU’s based on amenities like WIFI. To support this trend, DoubleRadius has partnered with Cambium Networks and Positron Access Solutions to provide carrier grade systems to... Learn More

Smoking detection system provides immediate return on investment and increased customer satisfaction. The vice president of Hotel Operations for a 2,000 room luxury casino hotel faced daily problems with guests smoking tobacco and marijuana in the non-smoking property. Around-the-clock unauthorized smoking hindered his team from delivering a... Learn More

Choice Hotels properties worldwide will offer online instant booking for group guest rooms through GroupSync MarketplaceTM NASHVILLE, TN - April 26, 2023 - Groups360 and Choice Hotels International announces today the rollout of GroupSync™ Instant Booking across Choice’s global portfolio in 2023. Soon meeting and event... Learn More

Timing and Trust Power Commercial Success Reseller KniTec Evolves from Entrepreneur to Enterprise-grade Entrepreneurship is a journey that does not move in straight lines. An idea is formed or an opportunity unfolds and from there a... Learn More

Cendyn named the World’s Best Data Driven Marketing Agency & World's Best Hotel Sales Proposal Solution of 2022 Monday, October 31, 2022 – London, United Kingdom – Cendyn, continuing its position as a catalyst for digital transformation in the hospitality industry, has been awarded two top... Learn More

The St. Maarten-based resort group has chosen Cendyn’s eInsight CRM and revenue management solutions to drive personalization and optimize revenue and business intelligence for two Sonesta-branded gaming properties in St. Maarten. Wednesday, December 7th, 2022 – Boca Raton, FL: Cendyn, a catalyst for digital transformation in the... Learn More

Wednesday, January 11th, 2023 - Cendyn, a catalyst for digital transformation in the hospitality industry, has secured the top award for “Best Central Reservations System” (CRS) at the 2023 Hotel Tech Awards. The win for the product in question — Pegasus CRS — marks Cendyn’s sixth in-succession victory in this category.... Learn More

The Kenya-based hotel group has chosen Cendyn’s streamlined technology and services ecosystem to enhance the guest experience and drive revenue across their hotel collection Monday, December 19th, 2022 – London, UK: Cendyn, a catalyst for digital transformation in the hospitality industry, announces today that Sarova Hotels, Kenya’s leading... Learn More

Jack Blaha Named New CEO of Cendyn Jack’s appointment lays the foundation for continued growth at Cendyn January 9th, 2023 - Boca Raton, FL, USA – Cendyn, a catalyst for digital transformation in the hospitality industry, today announced the appointment of Jack Blaha as... Learn More

January 19th, 2023 – Boca Raton, FL, USA: Cendyn, a catalyst for digital transformation in the hospitality industry, earned several “Best Places to Work” awards from the professional platform Built In for workplace quality in multiple locations. The annual awards program includes companies of all sizes — from startups to... Learn More

Together, Cendyn’s eInsight™ Sales and eInsight™ CRM create a single and revolutionary platform for sales and marketing teams that intertwines generating demand, building pipeline, enhancing guest satisfaction, and driving loyalty.  February 7th, 2023 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry,... Learn More

The new game-changing visual reporting for eInsight CRM is powered by Microsoft Power BI   March 21st, 2023 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce the launch of CRM Analytics, a new reporting feature for Cendyn’s eInsight... Learn More

Miraggio Thermal Resort selects Cendyn’s new integrated Sales and Marketing platform The Greece-based luxury resort, has selected Cendyn’s powerful eInsight™ CRM and the new eInsight™ Sales solution to generate demand, build pipeline, enhance guest satisfaction and drive loyalty April 4th, 2023 –... Learn More

Following the appointment of Jack Blaha as CEO, Cendyn announces the appointment of a Chief Financial Officer, Chief Legal Officer, Chief Operations Officer, Chief Product Officer and the promotion of long-standing Chief Marketing Officer to President & Chief Marketing Officer  April 26, 2023 – Boca Raton, FL... Learn More

The Series A funding led by Altos Ventures will enable Akia to scale its automation technology to help businesses manage the ongoing labor shortage. ‍ SAN FRANCISCO, January 19, 2023--(BUSINESS WIRE)--Akia, a customer experience automation platform, today announced a $6 million Series A funding... Learn More

24 January 2023, Austin – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality industry, has today announced its partnership with MapsPeople, the world-leading provider of dynamic mapping and navigation. By combining MapsPeople’s user-friendly indoor navigation platform, MapsIndoors, with Virdee’s mobile reception app, guests can enjoy... Learn More

NEW YORK and AUSTIN, Texas – September 20, 2022 – Virdee has announced it will implement CLEAR’s (NYSE: YOU) secure identity platform to power its industry leading digital, self-service check-in solutions. The partnership marks the first integration within the hotel space for CLEAR and its 13 million members. ... Learn More

AUSTIN, Texas, April 20, 2023  — Virdee, a leader in guest experience technology and check-in automation, announced today that it achieved top honors at the 2023 AAHOA Convention & Trade Show, by winning the AAHOA Tech Pitch Competition, Co-Powered by HFTP. Virdee was recognized for its Virdee Virtual Reception platform, which elevates the guest... Learn More

Leader in hotel digital marketing launches time saving hotel business intelligence (BI) platform that automates extracting marketing data for your hotel(s) and view on one dashboard. Reporting that easily allows you to identify marketing trends and compare data over time.... Learn More

Vail, CO. April 2023. SendSites announced today that they will be an exhibitor at the 2023 HITEC® Toronto Convention June 26-29, 2023. Attended by thousands of hospitality professionals from over sixty countries, HITEC® Toronto will give SendSites the opportunity to stand out as a leader in online proposal software and... Learn More

Latest Release Fuels Growing OpenWiFi Adoption with New Features that Facilitate Network Disaggregation and Improved Quality of Experience Ottawa, Canada – March 6, 2023 — NetExperience, creator of the first end to end WLAN software and service compatible with OpenWiFi, today announced the General Availability of Release... Learn More

Toronto, Canada – April 26th 2023 – Book4Time will be honored by the International SPA Association (ISPA) at the 2023 ISPA Conference & Expo with the ISPA Innovate Award for their advanced yield management & dynamic pricing capabilities. These revenue management advancements have taken the spa and hospitality industry by storm as... Learn More

Sunseeker, a wholly owned subsidiary of Allegiant Travel Co., says the Maestro all-in-one property-management system will enable it to stand out operationally as ‘one of the best hotels in the nation’   MARKHAM, ONTARIO,... Learn More

With seven properties centralized on a single database in a private cloud, Crieff Hydro is producing unified guest booking journeys and single guest itineraries, leveraging Maestro’s custom integrations and stellar support; Visit Maestro at the Independent Hotel Show Oct. 4-5, London in Stand 1510   ... Learn More

Web browser-based cloud and on-premises PMS technology provider will demonstrate full suite of modules and latest innovations including their Mobile Guest Engagement and Mobile Staff Operations Line, a NEW Frontline User Tablet Application, and NEW Integrated Technologies ... Learn More

Maestro PMS is enabling more hotel communication capabilities through integration with RoomChecking via extensive API integration MARKHAM, ONTARIO, NOV. 8, 2022 — Maestro PMS, the leader in cloud hosted, private cloud... Learn More

The leading provider of property-management systems for independent hotels is poised to meet the rising demand for cloud hosting, mobile tools, enhanced two-way texting, marketplace integrations, heightened security, and online gift carding in the new year   ... Learn More

Leader in hospitality property-management systems shares what its clients say and discusses the shared passion for technology innovation to meet customer demands and exceed guest expectations   MARKHAM, ONTARIO, JAN.... Learn More

Anything Hotel joins Maestro’s growing partner network giving users one-stop access to Meta, digital marketing, social marketing, branding, website design and more   MARKHAM, ONTARIO, FEBRUARY 7, 2023 — Maestro has entered 2023 with its eyes... Learn More

Leader in cloud and mobile hospitality property-management systems continues investing in greater ease-of-use and onboarding capabilities to benefit independent hotels and resorts   MARKHAM, ONTARIO, FEBRUARY 22, 2023 — Maestro PMS, the hospitality industry’s most... Learn More

Hotels, resorts, and conference centers can now push/pull room availability, rates, and pick-up revenue from the popular Tripleseat sales-and-catering platform into the leading Maestro property-management system, ensuring clean data in real time and better guest room control   ... Learn More

Strong attendance backed by an eagerness among attendees to network and learn is proof that group business and small meetings are back; As a ‘Diamond Sponsor’ Maestro speaks to the pros and cons of a holistic PMS with sales and catering software built in   ... Learn More

It’s no secret that the pandemic has had a profound impact on the hospitality industry. Whether faced with a labour shortage or disruption of global supply chains, hoteliers have been forced to meet these challenges head on while also maintaining a superior level of service.  ... Learn More

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According to a recent article by analysts McKinsey and Company, “AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalized, proactive experiences that drive customer engagement.” The article talks about how customers are getting harder to please,... Learn More

According to a recently published article by analysts McKinsey and Company, on the “AI-enabled customer service”, our AI-powered virtual agent solution EVA, has achieved level four on a five-level scale, describing the maturity of a company’s AI-driven customer service. ... Learn More

CEO Neil Tolley describes our AI Journey with EVA – Our AI Powered Virtual Agent Solution for Hotels There’s a lot of talk about AI at present, with ChatGPT rightly getting a lot of plaudits (and some concerns) for the simply mind-blowing things it can do. We... Learn More

Following many years of good relationships, Kempinski Hotels has agreed to expand the business partnership with Shiji to further enhance their technology solutions. Berlin, Germany. February 27, 2023 – Shiji, the global hospitality innovator, has announced that Kempinski Hotels signed a Global Master Service Agreement... Learn More

Shiji's Concept was selected to offer the spa, golf and resort activities management solution as preferred provider for Curator's 97 independent boutique and lifestyle hotels and resorts across the U.S. ATLANTA, Georgia, January 19, 2023 – Shiji, the global hospitality technology innovator, has announced that its... Learn More

ATLANTA, Georgia, December 12, 2022 – Shiji Group has announced that the 200th installation of Shiji's Infrasys Cloud point-of-sale recently went live at Hyatt Regency Orlando International Airport in Orlando, Florida. Shiji and Hyatt originally began working together in 2019 after Hyatt selected Shiji’s Infrasys Cloud product to... Learn More

The American hospitality group has recently installed multiple technology products of the global software company on their journey to manage the digital transformation of their hotels across the United States. Dec 1 2022 ATLANTA, Georgia, December 1, 2022 – Shiji, the global hospitality technology innovator, has announced... Learn More

With more than 20 years in the industry, Concept, a Shiji Group brand, has recently announced that Palmetto Dunes Oceanfront Resort has selected Concept Cloud to manage its golf operations. ATLANTA, Georgia, June 23, 2022 – Shiji Group has recently announced that Palmetto Dunes Oceanfront Resort,... Learn More

Shiji expands global reach in the Americas with recent completion of multiple outlet installation of Infrasys Cloud POS at The Cape, A Thompson Hotel, in Cabo San Lucas, Mexico. ATLANTA, GA, United States, February 8, 2022 – Shiji Group has recently announced that The Cape, A... Learn More

With new central reservation system integration, Best Western® Hotels & Resorts and SureStay Hotel Group® brands can use Oracle Hospitality’s cloud-based PMS to improve hotel operations and guest service Austin, Texas—August 3, 2022 ... Learn More

Casinos bet on OPERA Cloud, MICROS Simphony, and Nor1 to bridge gaming, dining, and entertainment operations and deliver more connected guest experiences TribalNet, Reno, Nevada—September 13, 2022 ... Learn More

“Oracle Hospitality’s strategy around OPERA Cloud property management system puts the company in a strong position for the next phase of connected hospitality systems” Austin, Texas—December 7, 2022 ... Learn More

Industry’s #1 PMS will directly integrate with top revenue management systems (SAN DIEGO) February 28, 2023 — Cloudbeds, the leading hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced a significant expansion of its revenue management offering through new partnerships... Learn More

The report utilizes data gathered from thousands of properties globally to shed light on the current state of travel recovery, booking behavior post-pandemic, and travel trends influencing consumer behavior. (SAN DIEGO, CA) March 16, 2023 — Cloudbeds, the hospitality management platform powering more reservations... Learn More

Axxess Industries will be exhibiting at HITEC June 26-29 in Toronto, ON, Canada. TORONTO, ON – Be on the lookout for Axxess Industries at HITEC 2023. Axxess Industries’ booth will be featuring Electronic Do-Not-Disturb systems, LED lighting control systems, automatic drape and blind controls, and more. Designed... Learn More

A property management group wanted to improve wireless connectivity by deploying modern Wi-Fi access points throughout one of its historically preserved properties. However, historical preservation laws prevented the organization from re-wiring network infrastructure, opening walls, or changing a building’s structure to protect its iconic appearance. “Rewiring means construction, which in... Learn More

Prevent textile losses and thefts, increase efficiency and streamline inventory with Datamars RFID systems for the textile laundry business! Datamars is a multinational company leader in RFID systems for the identification and tracking of textile assets in the industrial laundry, industry, hospitality and... Learn More

SAN DIEGO--(BUSINESS WIRE)--Solonis, a leading provider of modern property management solutions, today announced a partnership with Outrigger Hospitality Group, a Honolulu-based barefoot-luxury brand and management company that owns/operates resorts, hotels and condominiums. Outrigger has selected Solonis to deliver its property management system and guest engagement technologies to its portfolio of... Learn More

BEDFORD, N.H., February 28, 2023 - Founded in 2003 by Bob Goldstein and Stephen Singlar, Single Digits is the leading provider of intelligent connectivity services and serves more than 3,600 clients worldwide. Today, the Company celebrates its 20th anniversary. Providing outstanding customer service... Learn More

New Property Experience Management System (PXMS) combats the fractured booking journey by enabling hotel guests to book all available experiences in a unified booking cart LAS VEGAS, Oct. 11, 2022 /PRNewswire/ -- UrVenue is pleased to announce the launch of UV Enterprise, the next generation of its platform to monetize and manage... Learn More

About us Founded in 2011, Shenzhen DINSTAR Co., Ltd. is a leading global provider of IP Unified Communication products. We have been delivering more agile, efficient and affordable communication solutions to our... Learn More

The leading provider of digital F&B and guest experience platforms is set to boost F&B orders and streamline operations with the launch of two new features IRIS, a global leader in digital ordering for the hospitality industry, today announces the launch of two new features. Open Tab... Learn More

The leading provider of digital F&B and guest experience platforms has seen marked increases in both revenues and demand for mobile orders from hospitality clients as global footprint grows  IRIS, a global leader in digital ordering for the hospitality industry, announces unprecedented growth in its client base... Learn More