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Session Type = Educational Session
Monday, July 17, 11:00 AM - 12:40 PM
Benchmarking is a way of discovering what is the best performance being achieved – whether with a provider or by the entire home health industry. As the industry experiences continued economic and regulatory changes, it is imperative to understand all aspect of your organization through benchmarking. This session will guide...
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An optimized hospice revenue cycle effectively maintains cash flow and minimizes write-offs in a compliant and efficient way. Every year new challenges threaten to disrupt the revenue cycle, as new compliance risks emerge, and the hospice billing and payment landscape evolves. Historical challenges, such as nursing facility room and board and Medicaid...
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Home care providers are grappling with the shift in the Medicare eligible population into Medicare Advantage Managed Care plans (MA Plans). Providers are asking: What are the implications of current demographic trends? What operational and financial issues should providers expect as their payer mix shifts to mostly Managed Care? Who...
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An organization that invests in its employees achieves a higher level of financial success. Employee turnover and friendships within the workplace are strong indicators of good company culture. Workplaces with positive cultures support a philosophy of transparency so that every team member feels they know where they stand and where...
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Monday, July 17, 2:00 PM - 3:40 PM
The national expansion for Home Health Value-Based Purchasing Model (HHVBP) took effect on January 1st, 2023. Agencies are anxiously awaiting their July 2023 Interim Payment Reports (IPRs). For the first time, agencies will see how their Total Performance Scores (TPS) to their peers using the updated 2022 HHA and 2022...
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This session will focus on key Hospice benchmarks-both internal metrics you should be tracking and disseminating, as well as publicly available such as the PEPPER report. This session will review the critical KPIs every hospice agency should be monitoring (and the appropriate time period in terms of reviewing the metrics),...
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The increasing amount of Medicare Advantage and other managed care payers is affecting many home care agencies. Being successful in this environment of these payer mix changes requires agencies to understand their costs of treating these patients and other impacts on their operations on an individual contract basis. Additionally, agencies...
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Home health, hospice and private duty agencies continue to face acute workforce challenges. Competition for labor remains intense, particularly for nurses. Staffing costs are skyrocketing, and it is increasingly difficult to attract and keep workers. Despite these challenges, there are still opportunities to find innovative ways to recruit, retain and...
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Monday, July 17, 3:50 PM - 4:40 PM
Payroll is the largest direct cost for home health agencies. Proper staffing, alignment of compensation to reimbursement types, and incentivizing productivity is key to an agency’s financial success. Staff payment models also have a direct effect on employee satisfaction and quality measures and outcomes which will also be discussed....
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PDGM quietly turned three years old at the end of CY 2022. What changes do we see in the third year compared to the first two years? CMS regularly updates components of the PDGM reimbursement methodology through rulemaking to account for changes in practice. Where does behavioral adjustments fit in...
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Home health and hospice agencies are not prepared for the digital revolution, with many relying on systems that were designed decades ago or (in some cases) no systems at all. This session will help you identify key technologies you can implement now to position your agency for the future. You...
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The private duty home care industry is booming and will continue to grow! This session will welcome a panel of experts from around the industry for a robust and interactive discussion about current opportunities and challenges providers are facing. Topics covered will include innovations, advocacy efforts, and current concerns in...
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Monday, July 17, 4:50 PM - 5:40 PM
A lot is said about case mix, but there really is not a lot published about Case Mix and what it means, and even further, what does it mean in the home health context. There are many terms that are thrown around, such as Case Mix, HHRG, and HIPPS. If we...
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This session will discuss the governmental payor and non-governmental payor audit and investigative initiatives relating to hospice medical review and hospice eligibility. Recent trends, settlements and government and payor guidance will be discussed. This session will discuss best practices to assist hospice providers successfully navigate medical reviews and will provide...
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What makes clinical leaders stand out in a crowd and sets them apart from their peers? Financial Acumen! Today’s clinical leaders must have a strong understanding of the financial indicators that drive the clinical operations and the bottom line. As a financial leader, it is crucial to explain the why...
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We cannot improve what we do not measure. Private duty agencies are faced with the same growing challenges and pressures that encompass all of healthcare but often with razor thin margins. One way to manage performance is through analytics and key performance indicators (KPIs). When used effectively, these metrics can...
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Tuesday, July 18, 8:30 AM - 10:10 AM
As we prepare for CY 2024, home health agencies across the country will be entrenched in deciphering the proposed rule issued by CMS. We collectively study its content and begin calculating the impact. The Centers for Medicare and Medicaid Services (CMS) delivered its 2024 final rule and (unsurprisingly) there is...
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The in-home care industry took front and center throughout the pandemic shedding light on the important role the Private Duty segment will play in the future. The demand for quality home care services is expected to grow substantially over the next decade. According to longtermcare.gov, almost 70% of Americans turning...
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The Medicare Advantage Value-Based Insurance Design (VBID) Hospice Benefit Component demonstration entered Phase 3 January 2023. Most MA Organizations have chosen to volunteer participation for at least some of their MA Plan Packages, which makes Hospice care among their benefit offerings. The four-year demonstration program started in January 2021 and...
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Everyone has a story to tell. Women leaders are no different. It can be challenging for some women to be the protagonist of their own tale. This panel will discuss the stories of four successful women. The challenges of women in business will be discussed. Many ways to overcome adversity...
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Tuesday, July 18, 10:30 AM - 11:20 AM
Clinician shortages have dramatically impacted visit utilization trends since the implementation of PDGM. The advent of Value Based Purchasing in 2023 places an additional emphasis on positive outcomes and other patient care measures which makes providing appropriate, quality care much more important. This session will dive into patient care management...
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Medicare Advantage plans are proliferating amongst Medicare-eligible people, with enrollment doubling since 2007. As a result of this growth, working with Medicare Advantage is becoming an integral part of home health care throughout the United States. This session will help you overcome common problems that agencies have when working with...
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The home care and hospice industries are facing many challenges, including insufficient payment rate increases, margin compression, workforce shortages, and changes in payer mix. Budgeting and forecasting are two similar, but different, management tools that can help drive strategy and operational plans for success. To use these tools successfully, it...
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All organizations are seeking creative ways to provide the right level of care at the right time to ensure quality outcomes and patient satisfaction. Additionally, it is increasingly important to coordinate programs longitudinally to better manage total cost of care and reduce avoidable hospital readmissions. This is true in risk-based...
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Tuesday, July 18, 11:30 AM - 12:20 PM
Every business will transition, but not every owner will have the chance to actively participate in the process. To affect a successful transition, a business owner should start by understanding if their business CAN be transitioned in its current state. The ideal state for a Business Transition is what we...
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Managing a strong referral source with a strategic view is now more than ever important, as organizations plan how to use limited clinical resources to drive the healthiest margins. A closer look into sales strategies with a focus on payor mix, acuity mix, and market differentiators begin to support tactics...
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If you own a home health or hospice agency and you don’t intend to pass it along to a child or other close relative, you need an exit strategy, and no surprise, the sooner you begin to plan for it, the better the outcome. In this session, we’ll cover three of...
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The examination of productivity standards is essential to financial success. With new data to consider, this session will provide current industry benchmarks to help you determine how your organization is performing. In the current staffing climate, it is more important than ever to understand the financial expectations and the potential...
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